it management

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By: 123Together     Published Date: Sep 19, 2008
Today's economy is especially hard on small businesses. How does your small business keep revenue coming in when your customers are spending less? How do you attract new customers in a cost efficient manner? How do you protect your businesses' valuable information assets without making a huge technology investment?
Tags : 123together, it strategies, contact management, email, economy, stability, collaboration, green it, outsourcing, microsoft exchange, hosted exchange, mobile services
     123Together
By: 123Together     Published Date: Sep 10, 2008
You understand the value Microsoft Exchange Server can bring to your company but the internal deployment delays, administrative complexity and cost of Exchange just isn't practical. Business and technical executives strive to find time to focus on running their business and avoid the distractions of managing a 24X7 application such as Exchange. The time and expense of running a Microsoft Exchange Server in-house may simply be too much for a company your size.
Tags : 123together, it strategies, contact management, email, economy, stability, collaboration, green it, outsourcing, outsource, outsourcing, microsoft exchange, hosted exchange, mobile services
     123Together
By: 123Together     Published Date: Feb 05, 2009
Email is the primary communication system and file transport mechanism used in organizations of all sizes. Email systems generate enormous amounts of content that must be preserved for a variety of reasons, including: -Compliance with local, state, federal and international statutory requirements - Electronic discovery requirements and best practices - Knowledge management applications - Disaster recovery and business continuity
Tags : 123together, it strategies, ediscovery, finra, regulation, security, finra, contact management, email, economy, stability, collaboration, green it, outsourcing, microsoft exchange, hosted exchange, mobile services
     123Together
By: 123Together     Published Date: Dec 04, 2008
Microsoft Exchange Server has been a crucial technological breakthrough in advanced corporate communication systems. Companies who utilize an enterprise-class email server like Exchange believe that email is mission critical, and value the productivity it enables. But an in-house migration to Exchange 2007 from an earlier version of Exchange or another email program will not be an easy task. Complexity, time and cost issues loom large over the IT department and are causing IT directors to search for an alternative solution.
Tags : 123together, it strategies, contact management, email, economy, stability, collaboration, green it, outsourcing, microsoft exchange, hosted exchange, migration, osterman, collaboration, mobile services
     123Together
By: 6th Sense Analytics     Published Date: Sep 18, 2007
Software development projects have a long and storied history of failure. In fact, 82% of projects today run late, while errors cost 80% of the average project budget to fix (The Standish Group). Certainly no other business process today is allowed to endure this sort of failure. But software development is often left to chance, despite the significant cost and importance of the process.
Tags : software development, development, programming, programmer, quality assurance, quality control, software testing, cost, costs, cost savings, spend management, spending, cost efficient, 6th sense
     6th Sense Analytics
By: 6th Sense Analytics     Published Date: Sep 19, 2007
Offshore development has been embraced by the vast majority of commercial software vendors and enterprise application development groups. Why? Because a world flattened by globalization makes it possible to improve competitiveness by taking advantage of the easy exchange of low-cost, high-quality technical skills.
Tags : offshore, offshoring, outsource, outsourcing, software, productivity, workforce, workforce management, globalization, 6th sense, 6th sense analytics
     6th Sense Analytics
By: 8e6 Technologies     Published Date: Jan 12, 2007
Add spyware to the list of urgent security concerns. With resources already stretched thin in fighting viruses and stopping spam, companies now also have to defend against a threat that strikes silently and does much of its damage before it’s even detected.
Tags : spyware, anti spyware, malware, vulnerability management, anti virus, virus, viruses, hipaa compliance, compliance, intrusion detection, 8e6, 8e6 technologies, security
     8e6 Technologies
By: 8x8 Inc.     Published Date: Nov 17, 2016
Effective quality management lets you improve the performance of contact center agents—and deliver the customer experience your business expects. The ICMI Tool Kit: Quality Management in the Contact Center provides valuable tips you can apply to start improving your contact center operations today. Developed by International Customer Management Institute (ICMI), a leader in contact center training and consulting, the tool kit lays out the foundations of an effective quality management program and offers a step-by-step approach to creating an effective program. Then it provides details to help you: • Perform effective coaching using the SAFE coaching framework • Calculate the ROI of your training and coaching investments • Developing a peer mentor program
Tags : 
     8x8 Inc.
By: 8x8 Inc.     Published Date: Feb 13, 2017
This complimentary report will display the biggest benefits of moving to 8x8 Virtual Contact Center including: -Moving and expanding faster while minimizing upfront costs -Simplifying contact center performance management with powerful tools -Improving processes and operations with prebuilt CRM integrations Download Now!
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     8x8 Inc.
By: 8x8 Inc.     Published Date: Aug 09, 2017
Bicycle companies know a thing or two about agility. So when the U.S. division of the legendary Japanese bicycle manufacturer, Shimano, decided to assess its operations, their next move was an easy decision. Management realized it had to improve the speed and dexterity of its communications to remain competitive. After considering their options, they opted for a cloud communications solution that checked off all their requirements for speed, agility and cost consciousness and more. Read more about their results.
Tags : shimano, 8x8, communications, management, operations, cloud
     8x8 Inc.
By: 8x8 Inc.     Published Date: Aug 15, 2017
Agent attrition in contact centers is on the rise. One reason for this is the lack of adequate coaching. Coaching drives higher agent engagement and motivation to outperform, however requires that supervisors develop a comprehensive quality management program. This paper offers best practices on how to develop a world-class quality management program.
Tags : 8x8, quality management, contact center, customer experience, employee productivity
     8x8 Inc.
By: A10 Networks     Published Date: Apr 14, 2006
Download this white paper to learn how IAM projects can be practical, affordable and provide quick ROI for companies of all sizes.
Tags : access control, identity management, access management, authentication, roi, return on investment, a10, a10 networks, security
     A10 Networks
By: A10 Networks     Published Date: Aug 21, 2009
Compliance with SOX and other new corporate reporting requirements is costly and challenging for many companies to implement, as the SOX act covers many different areas of business practices for internal controls and financial reporting. Get this whitepaper now and see the impact the Sarbanes-Oxley Act has on Information Technology.
Tags : compliance, sarbanes oxley, sox, identity management, finance, regulatory compliance, financial reporting, a10, a10 networks, sox compliance
     A10 Networks
By: A10 Networks     Published Date: Aug 21, 2009
This white paper highlights the complex nature of traditional authentication and identity management practices and shows how A10 Networks unified identity and access management solutions simplify the convergence of network, security, and identity resources for proper deployment.
Tags : identity management, authentication, access control, anti spam, anti spyware, anti virus, a10, a10 networks
     A10 Networks
By: A10 Networks     Published Date: Aug 21, 2009
Troubleshooting network and security problems in a time of crisis is never easy and the need to resolve mysterious machine addresses such as MAC and IP Addresses back to individuals or hosts is often difficult and time consuming. Download this solution sheet and see how A10 Networks' IDentity Proxy Service can automate the task of resolving host addresses back to individuals to speed network and security troubleshooting and forensics.
Tags : ip address, identity, network security, identity management, mac address, network management, troubleshoot, a10, a10 networks
     A10 Networks
By: Aasonn     Published Date: Sep 26, 2014
Download to hear individual reflections and advice from SuccessFactors customers on their implementation journey. Personally listen to the unique takeaways and recommendations from the world’s most experienced Implementation Consultants, Project Managers, SAP Solution Architects, Sales Executives and Strategic Change Management Consultants. Here is your chance to get the insiders view.
Tags : aasonn, successfactors, hr project, customer experiences
     Aasonn
By: Abacus Labs     Published Date: Jun 14, 2018
The purpose of expense reporting software is to streamline your team’s workflow for submitting and reviewing business expenditures. By implementing an expense management solution, you can decrease the time and costs associated with processing expenses and increase your visibility into the implications of business spend, while helping improve general expense policy compliance and reduce expense fraud.
Tags : reporting, software, expense, finance, business, management
     Abacus Labs
By: Aberdeen - youSENDit     Published Date: Sep 14, 2011
YouSendIt is a Web-based secure digital file delivery company, which lets users securely send, receive and track files on demand. It is an alternative to sending large e-mail attachments, using FTP, and sending CDs or DVDs or tape or USB flash drive via Sneakernet. The sender can enter the recipients' e-mail addresses, attach the file and send it; the recipients receive an e-mail notification with a URL that lets them download the file.
Tags : yousendit, dortch, large content, file sending, marketing, technology, data management, email security
     Aberdeen - youSENDit
By: Aberdeen Group     Published Date: Sep 11, 2012
IBM® Tivoli® Netcool®/OMNIbus is a "manager of managers" designed to collect and correlate events from a broad spectrum of infrastructures, providing a "single pane of glass" view into the performance of the entire IT and business infrastructure.
Tags : business technology, ibm, aberdeen, manager, business infrastructure, it management
     Aberdeen Group
By: Aberdeen Group     Published Date: Aug 16, 2011
The purpose of this report is to provide guidance on how best to streamline sales and use tax management.
Tags : aberdeen, minimizing audit exposure, pace model, tax management practices, best practices
     Aberdeen Group
By: Aberdeen Group     Published Date: Nov 13, 2015
Aberdeen’s Content Marketing survey revealed that while 95% of marketers are using or considering using a content marketing strategy, there are some distinct differences between those using content well and those just using content. The Best-in-Class are not only creating content at volume, they are taking a much more data-driven approach to their content marketing strategy — and it’s paying off. Find out how.
Tags : customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
     Aberdeen Group
By: Aberdeen Group     Published Date: Nov 13, 2015
Aberdeen’s research shows that 90% of Best-in-Class marketers report fueling lead generation efforts with content marketing. What do you need to know to follow this best practice of the Best-in-Class? That’s exactly what this Knowledge Brief is intended to uncover.
Tags : customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
     Aberdeen Group
By: Aberdeen Group     Published Date: Nov 13, 2015
This report examines the pressing need to break down data silos due to the damage they cause to analytical initiatives and user engagement. Read this report to find out more.
Tags : customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
     Aberdeen Group
By: Aberdeen Group     Published Date: Nov 23, 2015
This report examines the pressing need to break down data silos due to the damage they cause to analytical initiatives and user engagement. Read this report to find out more.
Tags : customer acquisition, marketing leads, marketing challenges, marketing messages, contact management, data science, demand generation, email marketing, inbound marketing, lead generation, lead intelligence, market research, integrated marketing, lead nurturing, marketing analytics
     Aberdeen Group
By: Aberdeen-IBM     Published Date: Sep 12, 2012
IBM® Tivoli® Netcool®/OMNIbus is a "manager of managers" provides a "single pane of glass" view into the health and performance of the entire IT and business infrastructure.
Tags : business technology, ibm, aberdeen, manager, business infrastructure, it management, application performance management, business intelligence
     Aberdeen-IBM
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