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By: Dell EMC     Published Date: Sep 12, 2016
The importance of IT has never been greater. Companies are transforming their business models with digital technologies, leveraging emerging mobile and social platforms, and increasingly operating online. And all of these developments are powered by IT innovation.
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     Dell EMC
By: Dell EMC     Published Date: Sep 12, 2016
VCE pioneered Converged Infrastructure with the introduction of Vblock® Systems in 2009, and today we’ve helped more than 1,200 global enterprise customers transform their IT environments to become more agile, reliable, and cost-effective. Dell EMC brings together best-of-breed technologies in converged Vblock Systems and VxBlock™ Systems solutions to power data centers and simplify management and operations throughout the system life cycle.
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     Dell EMC
By: Dell EMC     Published Date: Oct 13, 2016
Dell EMC is the world market leader in converged infrastructure and converged solutions. Through Dell EMC Converged Infrastructure and Solutions Dell EMC accelerates the adoption of converged infrastructure and cloud-based computing models that reduce IT costs while improving time to market. Dell EMC delivers the industry’s only fully integrated and virtualized cloud infrastructure systems, allowing customers to focus on business innovation instead of integrating, validating, and managing IT infrastructure. VCE solutions are available through an extensive partner network.
Tags : converged solutions, it transformation, infrastructure systems, operations software, intel
     Dell EMC
By: Hewlett Packard Enterprise     Published Date: Nov 06, 2017
Hyperconverged infrastructure is radically shaking up the IT landscape, creating huge operational and economic benefits. Tier 1 applications such as Exchange, SQL Server, Oracle and others are among the many beneficiaries of this new generation of infrastructure. However, there are many vendors jumping on the market bandwagon, and not all systems that are marketed as hyperconverged really fit the criteria. IT organizations need to do their homework to ensure they are selecting true hyperconverged solutions.
Tags : hyperconverged, infrastructure, virtualized, environments, sql, it landscape
     Hewlett Packard Enterprise
By: Freshdesk     Published Date: Aug 15, 2016
When 76% of consumers say they view customer service as the true test of how much a company values them, you have to make sure that your strategy, and tool, are top notch. Here's a collection of best practices, drawn from our conversations with customers, to help you improve your agents' productivity and win customer love. In this whitepaper, we detail how you can - Provide your agents with complete context by pulling data from your third party systems into your helpdesk - Reduce ticket volume and help customers help themselves by setting up a knowledge base - Automatically assign tickets to the right team with ease thus reducing your agent's workload and many more!
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     Freshdesk
By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
Tags : gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing, data storage
     Cisco
By: Cherwell Software     Published Date: Apr 07, 2016
Curves® and Jenny Craig® operate 7,000 Curves clubs and franchises globally and 400 Jenny Craig locations supported by IT service desks in California, Texas, and Australia. The two organizations combined to form Curves Jenny Craig in November 2013. Outdated systems, known internally as “the black hole,” plagued Jenny Craig with inefficient processes and created a lack of accountability. For example, records could not be categorized or prioritized properly, tracked by date or owner, and they could be intentionally hidden in an ambiguous status. Without visibility, Jenny Craig had no way to quantify the impact of their customer service. Mary Carter, manager of IT service, summed it up, “We had no reporting prior Cherwell Service Management.” Curves was in even worse shape as they logged tickets in an Excel® spreadsheet.
Tags : best practices, customer support, business intelligence, business optimization
     Cherwell Software
By: Commvault     Published Date: Jul 06, 2016
Today, nearly every datacenter has become heavily virtualized. In fact, according to Gartner as many as 75% of X86 server workloads are already virtualized in the enterprise datacenter. Yet even with the growth rate of virtual machines outpacing the rate of physical servers, industry wide, most virtual environments continue to be protected by backup systems designed for physical servers, not the virtual infrastructure they are used on. Even still, data protection products that are virtualization-focused may deliver additional support for virtual processes, but there are pitfalls in selecting the right approach. This paper will discuss five common costs that can remain hidden until after a virtualization backup system has been fully deployed.
Tags : storage, backup, recovery, best practices
     Commvault
By: Hewlett Packard Enterprise     Published Date: Jul 12, 2016
Technology enables business transformation To thrive in today’s idea economy, small and midsize companies like yours are using technology to transform their business. Like your peers, you know that mobile applications, cloud-based solutions, and advanced analytics can help you increase productivity, reduce costs, and grow your business. Older servers, storage, and networking products weren’t built to handle the exploding amount of data that is being shared today. In order to take advantage of these modern applications, many companies have found that they need to close the gap between what their business demands and what their IT systems can deliver.
Tags : best practices, business optimization, business management, application management, enterprise application, business intelligence, transformation
     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: Jul 12, 2016
Big Data, cloud, and mobility are changing the way we do business and bringing more opportunities to small and midsized businesses (SMBs) than ever before. To create competitive differentiation and take advantage of these opportunities, you need to close the gap between what your business demands and what your IT systems can deliver.
Tags : best practices, business optimization, business management, productivity, big data, cloud services, mobility
     Hewlett Packard Enterprise
By: Red Hat     Published Date: Aug 22, 2018
What does a digital transformation look like? It varies from organization to organization, of course, since they have invested in countless systems and applications over the years. Digital transformation consists of building new applications and next-generation architectures on today’s open standards, using on-demand resources. For many organizations, digital transformation also means optimizing existing systems and application resources – integrating, replacing, or abstracting key pieces of their infrastructures into services.
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     Red Hat
By: Cisco     Published Date: Dec 04, 2015
Group video systems primarily serve the need for high-quality video interaction across a range of meeting room sizes.
Tags : video, system, high quality interaction, sip
     Cisco
By: Cisco     Published Date: Dec 08, 2015
The 2015 Guide to WAN Architecture and Design describes a hypothetical company, referred to as NeedToChange, which has a traditional approach to WAN design. It then presents Cisco's response to how NeedToChange should evolve its WAN. This e-book includes a summary of the key components of some of the emerging approaches to WAN architecture and design and concludes with a call to action that outlines a project plan that network organizations can use to evolve their WAN.
Tags : applications, systems integration, cloud, platform, wan
     Cisco
By: Cisco     Published Date: Jan 08, 2016
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities.
Tags : cisco, wan, design guide, dmvpn, qos, security
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
Tags : customer engagement, business practices, technology, design management
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Cisco Validated Designs (CVDs) present systems that are based on common use cases or engineering priorities. CVDs incorporate a broad set of technologies, features, and applications that address customer needs. Cisco engineers have comprehensively tested and documented each design in order to ensure faster, more reliable, and fully predictable deployment.
Tags : design guide, customer engagement, design management, system management
     Cisco
By: Cisco     Published Date: Feb 23, 2016
Cisco® Unified Access establishes a framework that securely, reliably, and seamlessly connects anyone, anywhere, anytime, using any device to any resource. This framework empowers all employees with advanced services, taking advantage of an intelligent, enterprise-wide network to increase revenue, productivity, and customer satisfaction while reducing operational inefficiencies across the business. Cisco Unified Access includes services-rich network edge systems and combines a core network infrastructure embedded with integration of productivity-enhancing advanced technologies, including IP communications, mobility, security, video, and collaboration services.
Tags : framework, network infrastructure, communications, optimization
     Cisco
By: Cisco     Published Date: Jun 21, 2016
Industrial enterprises around the world are retooling their factories with advanced technologies to boost manufacturing flexibility and speed, achieving new levels of overall equipment effectiveness (OEE), supply chain responsiveness, and customer satisfaction in the process. This renaissance reflects very real pressures industry players face today. For years, traditional factories have been operating at a disadvantage, impeded by production environments that are “disconnected”—at the very least strictly gated—to corporate business systems, to supply chains, and to customers and partners.
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     Cisco
By: Cisco     Published Date: Jun 21, 2016
Cisco® Validated Designs provide the foundation for systems design based on common use cases or current engineering system priorities. They incorporate a broad set of technologies, features, and applications to address customer needs. Cisco engineers have comprehensively tested and documented each Cisco Validated Design in order to ensure faster, more reliable, and fully predictable deployment. This design guide summary provides you with an overview of the Cisco Intelligent WAN Design Guide, the key technology, the use cases it provides, and additional and related resources.
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     Cisco
By: Cisco     Published Date: Jul 08, 2016
What You Will Learn: This document will identify the essential capabilities you need in an advanced malware protection solution, the key questions you should ask your vendor, and shows you how Cisco combats today’s advanced malware attacks using a combination of four techniques: • Advanced analytics • Collective global security threat intelligence • Enforcement across multiple form factors (networks, endpoints, mobile devices, secure gateways, and virtual systems) • Continuous analysis and retrospective security
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     Cisco
By: Pentaho     Published Date: Feb 26, 2015
This eBook from O’Reilly Media will help you navigate the diverse and fast-changing landscape of technologies for processing and storing data (NoSQL, big data, MapReduce, etc).
Tags : data systems, data-intensive applications, scalability, maintainability, data storage, application development
     Pentaho
By: Pentaho     Published Date: Feb 26, 2015
Ventana’s benchmark research on big data integration will help you become familiar with the tools and technologies you need to help your organization succeed with big data.
Tags : benchmark research, big data integration, big data, business intelligence systems, business analytics, data integration
     Pentaho
By: Lenovo and Intel     Published Date: Jan 20, 2017
Nowhere is technology more important than in healthcare, where the integrity of devices, systems, and infrastructure ultimately impacts patient lives.
Tags : lenovo, healthcare technology, infrastructure
     Lenovo and Intel
By: Aria Systems     Published Date: Jun 15, 2016
Expanding and enriching the educational experience through a streamlined, broadened networkBYOD in the classroom and one-student-one-device trends meant Kentucky’s Bullitt County Public Schools needed an easily configurable, reliable and scalable network. Read this case study to discover the benefits of WLAN technology in the educational world >
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     Aria Systems
By: Aria Systems     Published Date: Jun 15, 2016
"Smart Campus: The roadmap of best-practice tips from the top IT education experts A smart campus enables everyone — from administrators to faculty to students — to engage with the entire educational experience anytime, anywhere. Explore the five critical keys to delivering a modern education experience >"
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     Aria Systems
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