workforce management

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By: IEX     Published Date: May 27, 2008
Since the cost of staffing in most call centers is between 60 and 70 percent of the total budget, the incremental benefits of selecting the best solution for your operation and implementing it successfully are significant. Companies in the market for a workforce management tool today face a mind-boggling array of choices. Automated workforce management systems range from quite simplistic to highly complex, with a wide range of price tags to match. This paper will help contact center managers navigate the choices.
Tags : call center management, customer service, workforce management, contact management, iex, contact center, call center
     IEX
By: IEX     Published Date: May 27, 2008
Customers and business leaders alike demand a great deal of contact centers which cannot easily be met using the simplistic approaches used to develop early, isolated contact centers. In order to provide a top-shelf customer experience, contact centers must adopt sophisticated processes which can evaluate and route calls quickly and effectively to the right agent, and which schedule agents based on their abilities as well as predicted call demand.
Tags : call center management, customer service, workforce management, contact management, iex, contact center, call center
     IEX
By: IEX     Published Date: May 27, 2008
As more companies seek out performance management capabilities to gain a competitive advantage or keep pace with rivals who have already established an edge, the decision to build or buy a performance management solution must be considered. This paper will walk readers through the pros and cons of the build versus buy debate in order to help make practical business decisions for long-term success.
Tags : call center management, customer service, workforce management, contact management, iex, contact center, call center, performance management
     IEX
By: Citrix Online     Published Date: Dec 08, 2008
By 2011, IDC expects mobile workers to make up 73 percent of the total U.S. workforce. Whether mobile employees are out in the field or at home, sitting in a satellite office or constantly on the go within a corporate campus environment, they're going to need an effective way to stay connected and productive.
Tags : collaboration, mobile workforce, mobile workers, expense, travel, citrix online, productivity management, web conferencing, virtual employees, citrix, collaborative, productivity
     Citrix Online
By: Cornerstone OnDemand     Published Date: Apr 24, 2014
In the 2014 Workforce Talent and Workforce Management Outlook survey, Human Capital Media Advisory Group, the research arm of Workforce magazine, in partnership with Cornerstone OnDemand set out to discover where HR leaders are seeing their greatest successes and feeling the greatest pain. Additionally, we explored how HR leaders are setting priorities for the coming years. While there are surveys that address how the needs of HR vary, many focus on the difference between small and large organizations with the assumption that midsized organizations are similar enough to large organizations not to require extra focus. To get a different perspective, we looked specifically at how the HR function in midsized organizations compares to their much larger counterparts. Are they as similar as is popularly believed?
Tags : cornerstone ondemand, cornerstone, talent management software, performance management, recruiting software, connect, learning management software, learning software, lms, compensation management software, succession software
     Cornerstone OnDemand
By: Cornerstone OnDemand     Published Date: Sep 12, 2016
To get the best performers and strongest leaders, proper performance evaluation processes and training opportunities need to be available. Organizations who utilize performance reviews and eLearning are more likely to experience: • Higher engagement and productivity • Increased career mobility • Increased ability to manage compliance training • More millennial recruitment Interested in learning how to attain such benefits? Download How to Maximize Workforce Growth with integrated Performance Management and eLearning.
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     Cornerstone OnDemand
By: Cornerstone OnDemand     Published Date: Sep 12, 2016
It’s a fact: when companies employ newer talent management tools, they see reduced hiring times and higher retention rates. But what features, tool, and apps should you look for when shopping for a next-gen talent management system? Download “How to Conquer Your First Talent Management Purchase” and learn: • The fundamentals of talent management software (and why you need it!) • How to make the talent management business case to key business units • What to look for in a talent management software provider • Why a "unified" system drives tangible workforce growth Check out this brief on how to conquer your first talent management purchase today!
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     Cornerstone OnDemand
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll read about American's search for a time and attendance system that provides much more than only time savings.
Tags : human resources, payroll solutions, payroll, xml, workflow management, workforce management
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn why ATCO Rubber Products, Inc, the world's largest manufacturer of flexible ducts used for heating, ventilating and air condiitoning systems for residential and commercial applications, upgraded to AsureForceT Time & Labor Management.
Tags : human resources, workforce management, time and attendance management, asureforce
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn why Mr. and Mrs. Evans decided to go with a more flexible and cost effective alternative for their human resources system, AsureForceT Time & Labor Management Solutions.
Tags : workforce management, time and attendance automation, human resources, payroll solutions
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how DPT's research into time and attendance systems lead them to Asure Software. After reviewing various vendors, DPT selected Asure Software as their vendor and partner because they knew AsureForceT Time & Labor Management Solutions would provide accuracy and room for company growth.
Tags : time and attendance systems, workforce management, payroll solutions, human resources, web-based applications
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
Key financial stakeholders for Lowenstein Sandler were looking for a solution for tracking employee time that would eliminate paperwork and increase efficiency and productivity. As a result, they settled on AsureForce Time & Labor Management.
Tags : time and labor management, human resources, payroll solutions, web-based solutions, workforce management
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll discover how Nixon Peabody cut operational costs, improved efficiency within the HR department and improved employee productivity with self-service with the help of AsureForceT Time & Labor Management Solutions.
Tags : hr costs, human resources, payroll solutions, workforce management, benefits
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll discover how Round Rock Express resolved issues surrounding workforce productivity by implementing Asure Software.
Tags : payroll, human resources, workforce management, workforce productivity
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how Sears Methodist used Asure Software to meet all of their workforce management needs.
Tags : workforce management, time and labor management, asure software, payroll management, human resources, employee self service
     Asure Software
By: Asure Software     Published Date: Sep 10, 2012
In this case study, you'll learn how AsureForceT Time & Labor Management offered a comprehensive solution to all of Security First Bank's needs.
Tags : workforce management, human resources, payroll management, time and labor management, web-based solutions
     Asure Software
By: Intralinks     Published Date: Jan 16, 2015
The increased mobility of the workforce is changing the way we work. Business users want the flexibility to share and collaborate on content that drives their business while IT needs to ensure the security of that data, no matter where it goes. An effective enterprise collaboration solution must consider people, processes and technologies to be effective, but where to begin? This comprehensive Buyer’s Guide offers guidance on how to develop your organization’s requirements with regard to: Risk management – avoiding data breaches and loss of information that can result in non-compliance Business productivity - allowing for secure collaboration while enabling teams to work anywhere on any device IT efficiency - supporting the full breadth of external business content requirements while integrating with existing applications and protocols This Buyer’s Guide offers a holistic approach for your evaluation process by examining the granular aspects of enterprise file sharing, as well as i
Tags : collaboration solutions, risk management, business productivity, it efficiency, business users
     Intralinks
By: Jobvite     Published Date: Sep 24, 2013
Social recruiting has grown up and has seen universal adoption across industries. Anyone not leveraging social referrals is behind the curve. Download Jobvite's 6th Annual Social Recruiting Survey Results to see how your social recruiting strategy compares.
Tags : social recruiting, social recruitment, new hires, talent management, jobvite, recruit workers, workforce management
     Jobvite
By: Oracle     Published Date: Jan 16, 2014
Today many HR organizations are struggling with systems that fall short when it comes to meeting the strategic demand for a talented and engaged workforce. This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization.
Tags : human capital management, talent management, workforce management, oracle, human resources
     Oracle
By: Oracle     Published Date: Jan 16, 2014
Today many HR organizations are struggling with systems that fall short when it comes to meeting the strategic demand for a talented and engaged workforce. This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization.
Tags : human capital management, talent management, workforce management, oracle, human resources
     Oracle
By: Oracle     Published Date: Jan 16, 2014
Today many HR organizations are struggling with systems that fall short when it comes to meeting the strategic demand for a talented and engaged workforce. This x-diagram illustrates how Oracle Human Capital Management in the cloud is the transformational tool that helps HR bring value back to the organization.
Tags : human capital management, talent management, workforce management, oracle, human resources
     Oracle
By: nettime solutions     Published Date: Mar 04, 2014
This whitepaper covers the best practices, methods and standards for time off accruals that are affecting PTO policies and will explain how a customizable, automated time and attendance platform can provide workforce analytics and labor management solutions.
Tags : nettime solutions, accruals, improving time, time off accruals, enhance pto policies, pto policies, automated time, attendance platform, stratustime, workforce analytics, labor management, management solutions, pto banks, flexibility, privacy, traditional pto, bank-type pto
     nettime solutions
By: nettime solutions     Published Date: Mar 04, 2014
This webinar covers the best practices, methods and standards for time off accruals that are enhancing PTO policies nationwide, while showing you how a customizable automated time and attendance platform can provide workforce analytics and labor management solutions — all from your web-browser.
Tags : nettime solutions, accruals, improving time, time off accruals, enhance pto policies, pto policies, automated time, attendance platform, stratustime, workforce analytics, labor management, management solutions, pto banks, flexibility, privacy, traditional pto, bank-type pto
     nettime solutions
By: IBM     Published Date: Aug 20, 2015
Hear from industry experts, how forward-thinking organizations can use workforce science and analytics to turn data into insights and then into action
Tags : data analytics, ibm recruitment, data insights, hr leaders, workforce science, talent management, hr analytics
     IBM
By: IBM     Published Date: Aug 20, 2015
This report provides practical guidance on the critical 10 steps for the first 100 days of setting up an analytically enabled HR function.
Tags : workforce analytics, data analytics, hr function, talent management, recruitment, best practices, ibm smarter workforce, talent analytics
     IBM
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