technical support

Results 1 - 25 of 71Sort Results By: Published Date | Title | Company Name
By: NetApp     Published Date: Dec 13, 2013
Interested in running a Hadoop proof of concept on enterprise-class storage? Download this solutions guide to get a technical overview on building Hadoop on NetApp E-series storage. NetApp Open Solution for Hadoop delivers big analytics with preengineered, compatible, and supported solutions based on high-quality storage platforms so you reduce the cost, schedule, and risk of do-it-yourself systems and relieving the skills gap most organizations have with Hadoop. See how on going operational and maintenance costs can be reduced with a high available and scalable Hadoop solution.
Tags : open solutions, hadoop solutions guide
     NetApp
By: IBM     Published Date: Sep 16, 2015
6 criteria for evaluating a high-performance cloud services providers Engineering, scientific, analytics, big data and research workloads place extraordinary demands on technical and high-performance computing (HPC) infrastructure. Supporting these workloads can be especially challenging for organizations that have unpredictable spikes in resource demand, or need access to additional compute or storage resources for a project or to support a growing business. Software Defined Infrastructure (SDI) enables organizations to deliver HPC services in the most efficient way possible, optimizing resource utilization to accelerate time to results and reduce costs. SDI is the foundation for a fully integrated environment, optimizing compute, storage and networking infrastructure to quickly adapt to changing business requirements, and dynamically managing workloads and data, transforming a s
Tags : 
     IBM
By: Intel     Published Date: Aug 06, 2014
Around the world and across all industries, high-performance computing is being used to solve today’s most important and demanding problems. More than ever, storage solutions that deliver high sustained throughput are vital for powering HPC and Big Data workloads. Intel® Enterprise Edition for Lustre* software unleashes the performance and scalability of the Lustre parallel file system for enterprises and organizations, both large and small. It allows users and workloads that need large scale, high- bandwidth storage to tap into the power and scalability of Lustre, but with the simplified installation, configuration, and monitoring features of Intel® Manager for Lustre* software, a management solution purpose-built for the Lustre file system.Intel ® Enterprise Edition for Lustre* software includes proven support from the Lustre experts at Intel, including worldwide 24x7 technical support. *Other names and brands may be claimed as the property of others.
Tags : 
     Intel
By: Intel     Published Date: Aug 06, 2014
Powering Big Data Workloads with Intel® Enterprise Edition for Lustre* software The Intel® portfolio for high-performance computing provides the following technology solutions: • Compute - The Intel® Xeon processor E7 family provides a leap forward for every discipline that depends on HPC, with industry-leading performance and improved performance per watt. Add Intel® Xeon Phi coprocessors to your clusters and workstations to increase performance for highly parallel applications and code segments. Each coprocessor can add over a teraflops of performance and is compatible with software written for the Intel® Xeon processor E7 family. You don’t need to rewrite code or master new development tools. • Storage - High performance, highly scalable storage solutions with Intel® Lustre and Intel® Xeon Processor E7 based storage systems for centralized storage. Reliable and responsive local storage with Intel® Solid State Drives. • Networking - Intel® True Scale Fabric and Networking technologies – Built for HPC to deliver fast message rates and low latency. • Software and Tools: A broad range of software and tools to optimize and parallelize your software and clusters. Further, Intel Enterprise Edition for Lustre software is backed by Intel, the recognized technical support providers for Lustre, and includes 24/7 service level agreement (SLA) coverage.
Tags : 
     Intel
By: Spectrum Enterprise     Published Date: Oct 10, 2018
Migrate your organization’s voice service to our cloud with Hosted Voice, a fully managed, comprehensive and customized solution with unified communication and collaboration features. Our solutions include full technical support and best-in-class IP based phones.
Tags : 
     Spectrum Enterprise
By: Cisco     Published Date: Dec 20, 2018
Cisco® Collaboration Flex Plan gives you access to Cisco’s collaboration products, allowing you to mix and match buying models and deployment models in a single subscription depending on your buying needs. One subscription covers entitlement and technical support for: (a) the cloud services Cisco Webex® Meetings, Cisco Webex Calling, Cisco BroadCloud Calling, and Cisco Webex Teams and (b) the software Cisco Unified Communications Manager and Cisco Meeting Server.
Tags : 
     Cisco
By: Hewlett Packard Enterprise     Published Date: Oct 23, 2017
Midsized firms operate in the same hypercompetitive, digital environment as large enterprises—but with fewer technical and budget resources to draw from. That’s why it is essential for IT leaders to leverage best-practice processes and models that can help them support strategic business goals such as agility, innovation, speed-tomarket, and always-on business operations. A hybrid IT implementation can provide the infrastructure flexibility to support the next generation of high-performance, data-intensive applications. A hybrid foundation can also facilitate new, collaborative processes that bring together IT and business stakeholders.
Tags : digital environment, hyper competitive, business goals, hybrid it, technology, hpe
     Hewlett Packard Enterprise
By: Akamai Technologies     Published Date: May 05, 2017
Web application and DDoS attacks hit enterprises without warning or reason. Most Distributed Denial of Service (DDoS) attacks require little skill to launch with attackers can simply rent resources from DDoS-for-hire sites at a low cost.. In comparison, DDoS attacks typically result in: • Operational disruption • Loss of confidential data • Lost user productivity • Reputational harm • Damage to partner and customer relations • Lost revenue Depending on your industry, that could add up to tens of thousands of dollars in damage – and in some cases it could be millions. Only 2% of organizations said their web applications had not been compromised in the past 12 months – 98% said they had.
Tags : ddos, technical support, data security, application security
     Akamai Technologies
By: LogMeIn     Published Date: Mar 19, 2015
Remote support technology, including remote control, desktop sharing, and web collaboration, is one of the most popular platforms used across TSIA service disciplines. Today’s remote support solutions offer much more than just remote control for PCs, their functional footprint is expanding to include support for more devices and richer analytics for trend analysis and supervisor dashboards. Remote support solutions are typically well regarded by users, consistently delivering one of the highest average satisfaction scores in TSIA’s annual Global Technology Survey. Service executives should acquaint themselves with the new features and capabilities being introduced by leading remote support platforms and find ways to leverage the capabilities beyond technical support. Field services, education services, professional services, and managed services are all increasing adoption of these tools to boost productivity and avoid on-site visits. Download this white paper to learn more.
Tags : remote support, remote technology, customer support, productivity, remote technology
     LogMeIn
By: LogMeIn     Published Date: Mar 19, 2015
Support organizations are implementing new technologies and processes to better connect customers with technical support teams, and customer satisfaction is paramount. However, most organizations admit they're not proactively aligning their priorities with their customers’ expectations. Are the needs of the support team different from what customers want and expect? Recent research by HDI delves into the two groups’ expectations and priorities— according to support professionals—and explores how closely they're aligned. Download this white paper to learn more.
Tags : customer support, customer expectations, support technology, technical support
     LogMeIn
By: TIBCO Software GmbH     Published Date: Jan 15, 2019
Enterprises use data virtualization software such as TIBCO® Data Virtualization to reduce data bottlenecks so more insights can be delivered for better business outcomes. For developers, data virtualization allows applications to access and use data without needing to know its technical details, such as how it is formatted or where it is physically located. For developers, data virtualization helps rapidly create reusable data services that access and transform data and deliver data analytics with even heavylifting reads completed quickly, securely, and with high performance. These data services can then be coalesced into a common data layer that can support a wide range of analytic and applications use cases. Data engineers and analytics development teams are big data virtualization users, with Gartner predicting over 50% of these teams adopting the technology by 202
Tags : 
     TIBCO Software GmbH
By: Dell     Published Date: Oct 24, 2014
Today's business environments are very different to those of 10 years ago. Windows Server 2003 has been a trusted friend for over a decade, but there are better ways to deliver against today's business expectations and technical possibilities. Download this paper to better understand the risks of ignoring the end of support and to discover the advantages of migrating to a modern data center platform.
Tags : virtualization, it security, platform support, platform migration
     Dell
By: ServiceNow     Published Date: Oct 02, 2015
From students to executives, finding solutions to improve efficiency, productivity, and communication has become vital. These end users are trying to excel in their work, and while they don't mean to cause harm, in most organizations this desire leads to the use of applications, services, and data storage and sharing beyond IT's boundaries. This practice, known as “shadow IT,” walks a line that information security officers are uncomfortable with, and it's having an obvious impact on technical support teams. The good news is, there are opportunities for all support organizations, regardless of their stance on shadow IT.
Tags : 
     ServiceNow
By: IBM APAC     Published Date: May 18, 2017
Today, everything computes. Intelligence has been infused into things no one would recognize as computers: appliances, cars, roadways, clothes, even rivers and cornfields. Tomorrow, many of these things will think, thanks to breakthroughs in cognitive computing. Even the things that don’t think themselves will continue collecting and reporting the massive quantities of data that feed cognitive systems.
Tags : ibm, tss, cloud, mobile, appliances
     IBM APAC
By: IBM APAC     Published Date: May 18, 2017
In today’s always on world, IT systems are so interdependent with business operations that even a few minutes of downtime can have big implications—for your productivity, reputation and finances. New technologies like cloud, mobile, analytics and social can help your business be more flexible and responsive, but at the same time they increase your risk.
Tags : ibm, tss, cloud, mobile
     IBM APAC
By: NetApp     Published Date: Feb 15, 2017
Learn what users are saying about the flash solution from NetApp, Pure and Dell EMC. The user feedback covers key evaluation criteria, deployment experience, customer service, technical support and peer recommendations.
Tags : netapp, database performance, flash storage, data management, cost challenges
     NetApp
By: LogMeIn     Published Date: Aug 09, 2016
QualiTest Put Rescue and TeamViewer to the Test. Rescue beats Teamviewer in a number of categories. Read on to find out why.
Tags : logmein, logmein rescue, teamviewer, qualitest, remote support, customer service, technical support, remote assistance, security
     LogMeIn
By: TigerConnect     Published Date: May 02, 2018
Hospitals and other care organizations are turning to clinical communication & collaboration solutions—often referred to as CC&C systems—as a way to improve care-team coordination and to expedite care delivery. But there’s an unexpected challenge with this journey. These clinical communication solutions are changing so rapidly, it’s not easy for IT decision-makers to be confident with their vendor selection. You want to pick the best system for your organization, but there are so many factors to consider. And the factors keep changing. At any moment, you don’t know what you don’t know. This Technical Buyer’s Guide is for you if: • You’re an IT professional in a healthcare organization that provides direct patient care. • Your organization is thinking of purchasing a new system to support clinical communications among your clinical and administrative staff. • You’re looking for technical details that will help you choose the best communication solution for your organization.
Tags : 
     TigerConnect
By: Juniper Networks     Published Date: Aug 10, 2017
To maximize the benefits of its next-generation systems and successfully execute its information strategy, CU had to overcome its aging network. Most of CU’s network infrastructure, which was built from solutions by another vendor, was introduced in 2007, when its computing center was first built. Over time, the equipment began to fail, affecting the stability of applications which relied on network connectivity. Technical support also became a major issue as the equipment faced obsolescence and maintenance contracts with vendors expired.
Tags : data management, data system, business development, software integration, resource planning, enterprise management, data collection
     Juniper Networks
By: IBM     Published Date: Jul 07, 2015
This is the Key technical support considerations for smart IT infrastructures" White Paper.
Tags : infrastructure, big data, data center, scalability, reduce complexity, data management
     IBM
By: IBM     Published Date: Jul 07, 2015
This Technical Support Services infographic explains how IBM can help you manage your multivendor IT environment.
Tags : multivendor, it environment, performance, software activities, virtualization, operating systems
     IBM
By: IBM     Published Date: Jun 16, 2015
IBM takes a broadly integrated approach to hardware, software and multi-vendor support that can help you find new ways to help simplify IT asset management, enhance quality and control costs.
Tags : technology infrastructure, virtualization, it business solutions, software service services, best practices, infrastructure management, technical support relationship, dynamic infrastructure
     IBM
By: IBM     Published Date: Jun 16, 2015
This white paper discusses the different support challenges that can confront you when implementing a smarter infrastructure that includes new solutions like cloud initiatives, virtualized environments and other new breeds of computer models. To keep these solutions running daily, you should consider the level of support that will be required.
Tags : it infrastructure, business intelligence, it solutions, cloud solutions, virtualized environments, it maintenance, it support
     IBM
By: IBM     Published Date: Jun 16, 2015
This brochure talks about the IBM Technical Support Services and it helps: Mitigate business risk with services from a forward-thinking industry innovator, Enhance IT availability with a virtually unmatched global infrastructure, Support your unique needs with extensive, flexible and customizable service options, Facilitate easier access to the support you need, Reduce complexity with a single point of contact for nearly all your IT needs, and Facilitate a positive return on investment and performance results
Tags : it technical support, it availability, support services, return on investment, performance results, global infrastructure, infrastructure management
     IBM
By: LogMeIn     Published Date: Mar 01, 2012
This guide will identify some key ways to keep the Service Desk human and ensure that customer service stays at the front and centre of everything that the Service Desk does.
Tags : customer service, customer support, technical support, service support, service desk, technology
     LogMeIn
Start   Previous   1 2 3    Next    End
Search White Papers      

Add White Papers

Get your white papers featured in the insideBIGDATA White Paper Library contact: Kevin@insideHPC.com