software management

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By: HP Software     Published Date: Feb 09, 2016
The functional software test automation market is a subsegment of the overall software test tools market (which also includes test planning, performance testing, test data management and other functions). Functional test automation focuses on the automation of tests in a way that simulates the way a real user would interact with an application — by driving the user interface (UI). They can also look at other functional aspects of an application such as testing APIs. In this Magic Quadrant, we focus on the UI automation facilities of tools, because according to our client interactions this appears to be the area of greatest need.
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     HP Software
By: Flexera     Published Date: Jun 14, 2016
How much does your organization know about the software vulnerabilities that put data and users at risk? Chances are it is less than you think. Software vulnerability management can significantly reduce enterprise risk, and this paper offers a risk reduction plan, demonstrates why vulnerability management is important today, and offers eye-opening statistics as to the nature and breadth of the issue. It is not surprising that keeping data secure and keeping users safe continues to challenge organizations of every size and type. There has been an explosion in the number of applications used to conduct business in recent years. This multidimensional expansion includes continued growth in mobile devices and enterprise application spending exposing new attack surfaces that malware can prey upon.
Tags : software, vulnerability, intelligence, data, statistics, application, attacks, action strategy
     Flexera
By: Ciena     Published Date: Nov 15, 2016
"In healthcare, as the trends supporting eHealth accelerate, the need for scalable, reliable, and secure network infrastructures will only grow. This white paper describes the key factors and technologies to consider when building a private network for healthcare sector enterprises, including: Transport Network Equipment Outside Fiber Plant Converged Platforms Reliability, Redundancy, and Protection Reconfigurable Networks Management Software Security Services, Operation, Program Management, and Maintenance Download our white paper to learn more."
Tags : packet networking, packet networking portfolio, packet optical hie network, packet-optical transport, patient data security, private and hybrid cloud, private optical network for healthcare, private optical network for hospitals
     Ciena
By: Zendesk     Published Date: Aug 22, 2017
Shopping around for customer support software? Here’s our cheat sheet with over 50+ questions to ask each vendor in your RFP. We know evaluating vendors can be overwhelming, but hopefully armed with this insider knowledge you’ll feel like a pro.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Zendesk     Published Date: Aug 22, 2017
This Magic Quadrant examines the global market for customer service and support applications designed to enable customer service and support agents to engage customers through their preferred communication channel. Learn how Zendesk can fit the needs of your Customer Support team.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Zendesk     Published Date: Aug 22, 2017
Zendesk helps its customers increase agency efficiency and CSAT ratings, improve ROI, and more. Use our Forrester estimator to calculate the economic benefits Zendesk can bring.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Zendesk     Published Date: Aug 22, 2017
Happy customer support agents will not only provide a better customer experience but stay with your organization longer. This article focuses on how to improve the way your business interacts with support agents.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Zendesk     Published Date: Aug 22, 2017
If you provide a negative experience to a customer, not only are they more likely to tell their friends and colleagues, they may abandon you for a competitor. This article focuses on how to improve the way customers interact with your business.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Zendesk     Published Date: Aug 22, 2017
Learn how top companies and organizations use Zendesk to tailor their support, try out new ideas, and improve their relationships—all at scale.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Zendesk     Published Date: Aug 31, 2017
Customers simultaneously want the warmth of human communication and the speed and efficiency of automated service. It’s a paradoxical challenge for companies, one brought about by increasing levels of consumer expectations and the fast changing technical landscape of customer communications. Learn how you can provide personalized customer service in a rapidly changing technical landscape with Zendesk.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Zendesk     Published Date: Aug 31, 2017
In this study, Forrester lays out the benefits and costs of Zendesk’s family of customer service products, with the analysis pointing to benefits of more than $3.8 million.
Tags : customer support software, customer service tool, customer relationship, multichannel support tool, customer support vendor evaluation, knowledge base management, help desk software, help desk portal
     Zendesk
By: Dassault Systèmes     Published Date: Aug 08, 2017
Midsize Aerospace and Aviation manufacturers need to choose a system that quickly delivers the core capabilities they need to streamline product development but also gives them room to grow value over time. Product Lifecycle Management (PLM) software can help. It drives better product development performance by managing product-related data, processes and projects. While smaller companies may be able to control, access and share product data with relatively simple Product Data Management (PDM) tools, larger manufacturers rely on full featured PLM systems that help automate processes and share data across global Aerospace and Aviation companies.
Tags : aerospace, aviation, manufacturing, product development, plm, product lifecycle management, automation, data
     Dassault Systèmes
By: CA Technologies EMEA     Published Date: May 25, 2018
Software drives competitive advantage more than ever at an increasing velocity for releases along with higher, overwhelming levels of deployment complexity. Dramatic growth in mobile applications, analytics, systems of engagement, and cloud demands that organizations respond adaptively, even as resource constraints make it challenging to nearly impossible to do so. As a result of these combined factors, IDC sees increased interest in, demand for, and adoption of agile approaches to development and also for business initiatives driving adoption of agile approaches to overall project, program, and portfolio management.
Tags : idc, marketscape, agile, ppm, vendor, assessment
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: May 25, 2018
Project portfolio management (PPM) software suites have evolved significantly in just the last few years. No longer simply straightforward task–consolidation tools, they have become powerful enterprise solutions capable of everything from investment planning and management to collaboration and workflow automation across concurrent initiatives.
Tags : power, data, organization, project, portfolio, management
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: May 25, 2018
Softwaresuiten für das Projekt- und Portfoliomanagement (PPM) haben sich allein in den letzten Jahren stark weiterentwickelt. Sie sind nicht mehr nur einfache Tools für die Konsolidierung von Aufgaben, sondern sind zu leistungsstarken Unternehmenslösungen geworden, die alles von der Investitionsplanung und -verwaltung bis hin zur Zusammenarbeit und zur Workflow-Automatisierung für gleichzeitige Initiativen bieten.
Tags : profitieren, sie, vom, potenzial, unternehmensdaten
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: May 25, 2018
Negli ultimi anni le suite software di Project and Portfolio Management (PPM) sono cambiate notevolmente. Da semplici strumenti per il consolidamento di attività, si sono trasformate in potenti soluzioni enterprise con molteplici capacità, dalla pianificazione e gestione degli investimenti alla collaborazione, fino all'automazione dei workflow di iniziative concomitanti.
Tags : liberare, potenziale, dei, dati, dell'azienda
     CA Technologies EMEA
By: OKTA     Published Date: Sep 26, 2017
Traditional web applications pre-date modern standards like SAML and OpenIDConnect, so they often use legacy authentication methods to grant end users access. Historically, providing Single Sign-On and centralized access management for end users across these legacy applications required a Web Access Management, or WAM, product. These on-premises software tools could be expensive to maintain and complex to deploy. Now, modern identity providers like Okta in conjunction with best-of-breed network management technologies offer a better way. This white paper describes how web applications that lack modern standard support can be integrated into a cloud-based Identity-as-a-service architecture.
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     OKTA
By: Looker EMEA     Published Date: Sep 27, 2017
What is your Analytics Maturity? An 'Army of Analysts' can be very powerful. The problem, of course, is that as your organisation scales, and more data requests come in, you’ll constantly be hiring more analysts (and that gets expensive!). Download this infographic to discover what your analytics maturity is, and how to move from an 'Army of Analysts' to a more efficient, scalable model.
Tags : data management, data system, business development, software integration, resource planning, enterprise management, data collection
     Looker EMEA
By: Red Hat     Published Date: Jun 26, 2019
Everything changes. We are in a period of significant shifts in companies—even entire industries—demonstrated in rankings, like the Fortune Global 500. For the last century, these periods of volatility have been driven by a combination of technological change and capital expansion.1 There is obvious competition between direct, traditional market segments, but digital disruption also opens up the ability to compete and gain revenue in new areas. For example, a movie streaming service like Netflix also launches a community around the software it created to run its services, or an online retailer like Amazon also innovates with public cloud management. Innovation requires more than a slick customer user interface (UI). There has to be a foundation of technology, processes, and culture that allow an organization to be flexible, to build on its existing knowledge, and to incorporate new ideas. At a strategic level, today’s software is expected to deliver on a multitude of new and different
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     Red Hat
By: Vehicle Tracking Solutions     Published Date: May 31, 2018
Safety is a top priority for companies with a fleet of drivers and vehicles. It starts with hiring and screening new employees with safe driving records and qualifications. You may even have written safety policies. However, having visibility into your driver’s whereabouts and their behaviors behind the wheel is key in identifying and preventing risks before it costs your business. Do you wish that you could sit in the passenger seat of every vehicle in your fleet to watch driver behavior? With data-driven fleet safety management software from Silent Passenger you can. According to NHTSA, the cause of 94% of collisions is driver error. By monitoring unsafe driver behaviors such as speeding, hard braking, and fast acceleration is key to preserving fleet safety. A reliable fleet safety management software delivers key business intelligence that helps maintain fleet efficiency and productivity on the road. Improve Safety and Reduce Operational Costs Running a safer fleet can have a signif
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     Vehicle Tracking Solutions
By: Vehicle Tracking Solutions     Published Date: May 31, 2018
Whether you are running fleet maintenance using standalone software, pen and paper, or logging detailed spreadsheets, you may be missing a critical piece – the ability to receive real-time data from vehicles. That’s where telematics comes to play. There are hundreds of factors, both expected and unexpected, that could upend your day-to-day maintenance operations resulting in costly vehicle downtime and missed routes. While you can manage fleet preventive maintenance manually, investing in a software solution can automate much of the oversight and management process for fleet maintenance.
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     Vehicle Tracking Solutions
By: DataCore     Published Date: Apr 23, 2019
In our developing digital economy, IT is a strategic asset. By effectively leveraging data, businesses become more operationally efficient, create more differentiated customer experiences, and develop new products and business models. However, unlocking those benefits requires a higher degree of execution by IT. Simply keeping pace with demand is no longer good enough; IT needs to help drive the business’s digital pursuits. The increased pressure on IT has amplified complexity, as well—66% of IT decision makers surveyed by ESG say IT is more complex than it was just two years ago.1 Demands being placed on IT are scaling relentlessly, and the tools IT teams use are in a constant state of evolution. Integrating and optimizing those new infrastructure technologies while managing existing investments is a perpetual burden. IT organizations, therefore, have two choices: either increase their personnel and budgets enough to survive the evolution with just traditional tools, or redirect those
Tags : software defined storage, hyperconverged, storage consolidation, storage management, data migration, storage migration
     DataCore
By: CA Technologies EMEA     Published Date: Apr 10, 2018
Focus on Value. “The benefits of agile are multidimensional. But the most important change is that it focuses the entire organization on meaningful delivery to the customer. Instead of relying on indirect metrics describing degrees of our software’s quality and progress ... we ask, ‘What percent of critical functionality is included in this release?’ This emphasis on customerperceived value impacts our entire project life cycle pretty significantly.” Vice President of Infrastructure Management BMC Software.
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     CA Technologies EMEA
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