service delivery

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By: Red Hat APAC     Published Date: Jun 27, 2019
Reduce complexity and accelerate IT with an enterprise-wide approach to automation “The Automated Enterprise” e-book shows the important role IT automation plays in business today. Optimize resources and speed development with Red Hat® management solutions, powered by Red Hat Ansible® Automation. IT automation helps your business better serve your customers, so you can be successful as you: Optimize resources by automating complex and manual processes Accelerate service delivery while providing IT operations teams with control and visibility across a dynamic IT environment Transform your enterprise into an efficient digital business and rise quickly to meet the evolving demands in your marketplace Get the e-book to learn about the benefits of accelerating your operations, read success stories, and find out how easy it is for you to get started.
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     Red Hat APAC
By: VMWare EMEA     Published Date: Oct 23, 2017
To meet the challenges of managing such a complex environment, IT teams need an enterprise-ready cloud management platform that can support multivendor environments, automate application and service delivery, and facilitate operations and governance. VMware provides an enterprise-ready cloud management platform that delivers the industry’s most complete solution for managing a heterogeneous, hybrid cloud, and supports cloud management requirements across Day 1 and Day 2 operations for compute, storage, network and application level resources. The VMware solution is in use today across a wide range of industries and use cases, delivering benefits such as faster provisioning, optimized IT operations, and lower capital spending. To learn more about the VMware cloud management platform, visit http://www.vmware.com/virtualization/ cloud-management.
Tags : cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     VMWare EMEA
By: VMWare EMEA     Published Date: Oct 23, 2017
Organizations that automate their highly-virtualized infrastructure environments discover that they are able to introduce new forms of self-service and on-demand IT delivery models. As a result, they’re far better positioned to compete in a world where the quality and performance of applications increasingly dictates success and failure. On the journey to agility, the ultimate destination remains infrastructure defined by software and operating in a way that’s both application-aware and self-healing. For enterprises competing in the digital economy, deploying a CMP to manage increasingly complex infrastructure has become an indispensable part of that journey. Learn more about vRealize Suite and our strategy for the Software-Defined Data Center.
Tags : cloud optimization, cloud efficiency, cloud management, cloud assurance, cloud visibility, enterprise management, data management
     VMWare EMEA
By: Rackspace     Published Date: Mar 07, 2019
Financial services companies migrating to the cloud often need to optimize their infrastructure for innovation and agile delivery. International payments provider, OFX, accomplished this with Rackspace Fanatical Support for AWS, to successfully re-architecture its systems when its application portfolio was migrated from a colocation environment to a highly secure, compliant and scalable environment, on a managed AWS platform.
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     Rackspace
By: VMware     Published Date: Apr 09, 2019
How do you replicate the speed and flexibility of the public cloud within your own IT team? This white paper will show you how automation can help to accelerate IT service delivery and improve time to market.
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     VMware
By: VMware     Published Date: Apr 09, 2019
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future.
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     VMware
By: HERE Technologies     Published Date: Jul 23, 2019
With the number of food delivery users to be over 802 million worldwide by 2023, it’s clear that the online food delivery industry is in the midst of massive growth. In a crowded diner and delivery service landscape, are you positioned to stand apart? Gain insights about the online food delivery industry from a global level, as we examine the three most competitive global markets, the unique challenges they face, and the biggest local players vying for customers. Hungry for more? With this eBook discover: Key insights to succeeding in these crowded markets How location services can optimize routing and delivery The role of drones, diner behavior and the future of restaurant kitchens
Tags : on demand, food delivery, delivery, last mile, here tech, mapping, location data
     HERE Technologies
By: HERE Technologies     Published Date: Sep 23, 2019
As ride-hailing, e-commerce and food delivery services continue to grow, the value of curbside space is increasingly apparent. Though valuable and potentially lucrative, its original design is failing to live up to the needs of today's society. The demand for curbside space is growing, but the asset itself is fixed. To reduce urban congestion, ensure optimal roadway performance management, encourage new mobility solutions and facilitate on-demand delivery efficiency, it is vital that the curb be better utilized. In this eBook, gain insight from six visionaries and thought leaders with a stake in the landscape of urban mobility as they share how to better optimize curbside space.
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     HERE Technologies
By: HERE Technologies     Published Date: Sep 30, 2019
As ride-hailing, e-commerce and food delivery services continue to grow, the value of curbside space is increasingly apparent. Though valuable and potentially lucrative, its original design is failing to live up to the needs of today's society. The demand for curbside space is growing, but the asset itself is fixed. To reduce urban congestion, ensure optimal roadway performance management, encourage new mobility solutions and facilitate on-demand delivery efficiency, it is vital that the curb be better utilized. In this eBook, gain insight from six visionaries and thought leaders with a stake in the landscape of urban mobility as they share how to better optimize curbside space.
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     HERE Technologies
By: RelayHealth     Published Date: Mar 29, 2013
Operating Rules Countdown: Enforcement Action Began April 1 - The Centers for Medicare and Medicaid Services (CMS) announced in January that enforcement action for Phase I and II Operating Rules was delayed until March 31, 2013. This phase of Operating Rules is related to enhanced delivery and content of eligibility and claim status responses.
Tags : operating, medicare, services, rules, eligibility, claim
     RelayHealth
By: Workday Netherlands     Published Date: Aug 07, 2018
HCM suites enable core HR, payroll, talent, workforce management and HR service delivery processes. Application leaders in entities with over 1,000 workers and emerging global needs that are pursuing a cloud HCM strategy should use this research to help identify vendors for further evaluation.
Tags : cloud hcm strategy, cloud solutions
     Workday Netherlands
By: Workday Netherlands     Published Date: Aug 07, 2018
HCM suites enable core HR, payroll, talent, workforce management and HR service delivery processes. Application leaders in entities with over 1,000 workers and emerging global needs that are pursuing a cloud HCM strategy should use this research to help identify vendors for further evaluation.
Tags : cloud hcm strategy, cloud solutions
     Workday Netherlands
By: SAP     Published Date: Nov 22, 2017
To keep up with sweeping global economic and societal changes, public services organizations are undergoing significant technology-driven transformation. Aging populations, rapid urbanization, political instability, concerns about sustainability and resiliency, and changing worker and resident expectations are driving public services organizations to radically improve operations and service delivery. At the core of this transformation is the ability to collect and process vast amounts of data to help to improve outcomes and services. One way to generate this data is through the Internet of Things (IoT) — which IDC defines as a network of networks of uniquely identifiable endpoints or “things” that communicate without human interaction using IP connectivity. The IoT is a transformational technology that can reshape the public sector, enabling improved outcomes and new services such as remote patient monitoring, advanced traffic solutions and predictive policing.
Tags : global, economic, societal, technology, driven, transformation, political
     SAP
By: SAP     Published Date: Nov 22, 2017
The digital transformation (DX) of industries is well under way — a transformation that is enabled by the Internet of Things (IoT). The IoT allows organizations to reinvent existing industry processes, augment how they engage with their customers, and accelerate the speed at which they deliver their products and services. This white paper looks at how these digital strategies facilitated by the IoT are reshaping those industry segments that are both asset rich and focused on services rather than products. The paper then explores IoT scenarios that hold great promise and how companies are approaching investment to optimize business outcomes.
Tags : digital transformation, industries, iot, internet of things, customers, products, services, companies, investment
     SAP
By: BMC Software     Published Date: May 16, 2011
Learn how you can combine the benefits of traditional IT management with the dynamic potential of cloud architectures in this white paper.
Tags : bmc software, hybrid cloud delivery, cloud services management, bmc cloud lifecycle management, cloud service delivery, cloud resource management, service catalog establishment, hybrid cloud integration
     BMC Software
By: Salesforce.com     Published Date: Sep 20, 2013
In 2013 Salesforce.com partnered with Fifth Quadrant to conduct quantitative and qualitative research into the customer service space in Australia and New Zealand. The research was designed to specifically examine new channels for service delivery such as Mobile Devices, Social Media to name a few and the maturity level of Australian organisations in regards to Customer Experience Strategy.
Tags : salesforce, crm, crm solutions, research, best practices, ces, technology
     Salesforce.com
By: NetApp     Published Date: Feb 19, 2015
Gartner predicts that the next generation technology will evolve integrated and converged infrastructure to be in step with applications and service delivery. Convergent designs will focus on performance, capacity, provisioning, service demands, infrastructure optimization and cloud stacks.
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     NetApp
By: VMware AirWatch     Published Date: Feb 21, 2017
By implementing the VMware App Volumes™ application management solution, OGL built a multitenant VDI environment that delivers an extensive range of applications to customers in real time, with full application functionality on any device, while also reducing OpEx and CapEx. Download this case study to learn how OGL Computer addressed these issues and more with VMware App Volumes: • Scale VDI service for more customers and applications. • Reduce expenses of Citrix VDI solution delivery. • Deliver and manage applications dynamically, in real time. • Give users desktop access on any Internet-connected device.
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     VMware AirWatch
By: CA Technologies EMEA     Published Date: Aug 07, 2017
Over the last several years CA Technologies has acquired a number of companies and their respective products, to augment its continuous delivery suite and, especially, its DevTest portfolio. In particular, it has recently acquired Grid-Tools and Rally Software. Bloor Research has been asked to explore how Grid Tools’ products – now known as CA Test Data Manager (formerly Datamaker and CA Datafinder) and CA Agile Requirements Designer (formerly Agile Designer) expand and augment the capabilities provided by CA Service Virtualization (previously iTKO’s LISA) and CA Agile Central (formerly Rally), making the whole greater than the sum of the parts.
Tags : technology, business value, ict investments, research services, consultancy projects, bloor research, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
CA’s portfolio is designed to drive efficiency from planning through production. A core component of our continuous delivery portfolio is CA Release Automation, a market-leading application release automation solution that delivers full application deployment automation and release coordination across stages, environments and teams. The solution’s analytic capabilities enable DevOps teams to plan, manage, analyze and optimize the continuous delivery pipeline from a single control point. In addition, the portfolio includes CA Agile Central, CA Agile Requirements Designer, CA Service Virtualization and CA Test Data Manager. We continue to invest in and enhance the portfolio, most recently via the acquisition of BlazeMeter, an innovative, SaaS-based performance and load-testing solution.
Tags : digital experience, mobile applications, business success, innovations, market, risk and cost, software development, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem, sdlc, mttr
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
Software delivery processes and systems, and the people involved with them, are under increasing pressure. Sometimes it’s digital transformation, other times it’s simply the challenge of keeping up with the demands created by ever more dynamic markets and an escalating pace of change. None of this is news, but is does provide an important backdrop to the discussion of how software delivery needs to evolve, especially given that traditional methods and approaches were never designed to deal with the fastmoving and unpredictable environment you are probably working in today.
Tags : delivery, testing, software development, integration, business solutions, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
One way to shift testing practices earlier in your software lifecycle is by using multi-layered visual models to specify requirements in a way where all ambiguity is inherently removed. With unambiguous and complete requirements, developers introduce less defects into their code and manual test cases, automated test scripts and required test data can be automatically generated based on the requirement, without manual intervention.
Tags : data manager, data requirements, test automation, service virtualization, risk manager, continuous testing, testing effort, delivery ecosystem
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
Ubiquitous connectivity and mobile devices have changed everything, opening up markets to millions of new consumers across the globe. Within the past few years, nimble upstarts have created mobile apps that have converted banking customers, cab riders and hotel guests at unprecedented rates. Large, established brands are scrambling to transform their businesses in order to maintain market share. To compete in this application economy, you must adapt or be left behind.
Tags : testing effort, delivery model, sdlc, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
In a series of articles Paul Gerrard, a testing guru and consultant, discusses a range of testing topics. Test models are fundamental to testing and, in this article, Paul talks about the art of creating and using models. If testers are “shifting left,” pairing with developers or at least working more closely with developers, testers (and developers) need to be able to create models, learn how to articulate and share them, and support better collaboration.
Tags : testing effort, delivery model, sdlc, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
By: CA Technologies EMEA     Published Date: Aug 07, 2017
Generate rich virtual data that covers the full range of possible scenarios and provide the unconstrained access to environments needed to deliver rigorously tested applications on time and within budget. Model complex live system data and apply automated rule-learning algorithms to pay off technical debt and uncover in depth understanding of composite applications, while exposing virtual data to distributed teams on demand and avoiding testing bottlenecks.
Tags : virtual services, data, avoid project delays, ca technologies, continuous testing, testing effort, service virtualisation, delivery ecosystem
     CA Technologies EMEA
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