process improvement

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By: Bocada     Published Date: Aug 21, 2009
The paper then reveals a methodical, step by step process for implementing an SLA, from drawing up the initial requirements, to using the SLA to drive continuous improvements that are squarely focused on strategic business value.
Tags : service level, sla, service level agreement, service-level agreement, business management, business value, service management, itsm
     Bocada
By: IBM     Published Date: Feb 08, 2008
As manufacturing goes global, initiatives to standardize processes and key performance measurements across the enterprise to unite the greater supply chain are emerging. The main catalyst? Driving down costs in response to customer and market pressures. However, mid-size companies in particular are driving performance improvements with a more proactive, strategic vision for improving performance than reactively responding to cost pressure.
Tags : scm, supply chain, manufacturing, manufacturer, bpm, business process, erp, enterprise resource planning
     IBM
By: IBM     Published Date: Aug 21, 2008
Today, an IT-driven, customer-centric business approach isn’t a luxury — it’s imperative. More and more businesses are moving out of a cost-centric view of their IT potential and into a realization that IT can transform business processes. This white paper shows how you can maximize your IT function by leveraging ITIL best practice processes. These guidelines can help you effectively manage IT changes, assets, personnel and service levels all while reducing costs—going beyond simple IT asset management to deliver proactive IT business improvements.
Tags : itil, best practices, service management, asset management, ibm, ibm mi, ibm grm
     IBM
By: IBM     Published Date: Aug 21, 2008
For a growing business, it’s increasingly difficult to integrate technological solutions and services to improve service management. So various frameworks have been created to help today’s IT professionals optimize their use of technology in managing IT processes. The third version of the Information Technology Infrastructure Library (ITIL) provides the latest set of process best practices for any service management improvement effort.
Tags : ibm, ibm mi, ibm grm, itil, service management, it management
     IBM
By: Cenzic     Published Date: Nov 11, 2008
Cenzic’s ClickToSecure ARC product is a certified PCI Scanner Vendor by the PCI Security Standards Council (certificate number 4192-01-01). This Software as a Service (SaaS) offering requires no software to install and provides your company with thorough reports via the Web that reveals security and compliance issues, remediation recommendations, and methods for process improvement. By using Cenzic, PCI compliance now just becomes one reporting feature among many in your arsenal of tools for managing application vulnerability.
Tags : cenzic, pci compliance, security
     Cenzic
By: Lombardi Software     Published Date: Dec 07, 2006
This paper is intended for groups who want to make the business case for investing in BPM to drive process improvement. It provides an overview of the areas of benefit that companies can expect from BPM as well as concrete examples of value.
Tags : bpm, business process management, process improvement, productivity, roi, return on investment, it management, lombardi
     Lombardi Software
By: Lombardi Software     Published Date: Dec 07, 2006
Ask 10 different vendors to define BPM or BPM suites, and you will likely get 10 variations of the definition, even though all vendors use the same basic terminology to explain it.  Learn more about BPM now.
Tags : workflow, bpm, define bpm, business process management, bpm suite, process improvement, lombardi, lombardi software
     Lombardi Software
By: Lombardi Software     Published Date: Dec 07, 2006
For those individuals or organizations that are being asked to investigate process improvement, Business Process Management (BPM) is a term that frequently associated with the process improvement. This paper defines BPM and explains how it can be applied to help companies achieve process improvement goals.
Tags : bpm, business process management, process improvement, productivity, business management, work smarter, lombardi, lombardi software
     Lombardi Software
By: ZSL Inc.     Published Date: Jul 20, 2009
Organizations have implemented enterprise applications such as ERP and CRM for business process execution but have failed to address the key enterprise asset: data. In the current economic environment, enterprises that fail to capitalize on their data assets jeopardize their cost structures and their earnings potential. It is vital for organizations to leverage their data assets to measure their business performance, identify the weak poles and strategic improvement spots to scale their business to new heights. Business Intelligence (BI), the recent innovation in IT, has emerged to be a potential hope for the organizations to build a strong business milieu without any new asset investments and utilizing the existing key assets of the organizations.
Tags : business intelligence, zsl, erp, crm, enterprise application, enterprises, investments, business transformation
     ZSL Inc.
By: Godfrey     Published Date: Oct 24, 2008
Media Channel Planning is the process of selecting the proper media channels to achieve the desired marketing outcomes. Godfrey believes Media Channel Planning is a critical part of any marketer’s strategic program, and should be an important part of annual planning as well as continuous improvement efforts throughout the program year.
Tags : godfrey, media channel planning, media fragmentation, media lobotomy, b2b marketing media, b-to-b, b2b, business-to-business
     Godfrey
By: Network Automation     Published Date: Oct 23, 2008
In good economic times, success simply means keeping pace. After all, the market is demanding your company’s products and services, and your responsibility is simple: keep up with the demand no matter what it takes. Most managers, whether they are business managers or technology managers respond to this situation the same way. They hire more people to shoulder the increased load. Sales managers seek out more sales reps. Foremen bring more assembly workers online. Customer service beefs up the call center. And IT managers hire more administrators to maintain the constant flux of demands from users, applications, systems, and networks.
Tags : network automation, business, process, automation, processes, tough economy, bad economy, workflow
     Network Automation
By: Aprimo, Inc.     Published Date: Dec 19, 2008
Financial Company Marketing maintains all key functions of marketing in-house to include: marketing strategy, creative services, direct mail, lead management, eCommerce, emerging markets, database, reporting analytics, strategic partnerships & cross-sell, and print vendor management.
Tags : marketing process improvement, marketing resource management, aprimo, marketing productivity
     Aprimo, Inc.
By: Webtrends     Published Date: Jun 13, 2011
All that data from the web, social and mobile, but how do you get actionable insight? Download tips and stories from John Lovett and Webtrends so you can create a culture of measurement in your company.
Tags : webtrends, digital marketing, web analytics, business intelligence, customer intelligence, social media, data overload, mobile analytics
     Webtrends
By: SAS     Published Date: Aug 04, 2016
The Internet of Things (IoT) – devices and sensors connected to computing systems and networks – has received enormous attention in the last few years. The attention is due, in part, to the proliferation of connected devices, from about a million in the early 1990s to more than five billion today. In addition, the technology for connecting the devices has become more affordable and easier to integrate. The result is that IoT is helping to digitize more and more business processes, from the factory floor to tracking shipments across oceans. Digitized processes are providing a continuous stream of digital data. By analyzing the data stream, businesses can refine their processes by better understanding how those processes are performing, identifying possible issues sooner and uncovering areas for improvement.
Tags : best practices, technology, data, competitive advantage, data stream, digitized process
     SAS
By: Radley Corporation     Published Date: Aug 30, 2010
Phase II of barcode data collection implementation brings shipping process improvement and reduces worker stress.
Tags : white paper, barcode data collection, ifs applications, shipping processes, radley corporation, automated data collection, erp integration, barcode labeling
     Radley Corporation
By: iOctane     Published Date: Sep 07, 2010
In this briefing iOctane explores the issues and options facing organisations seeking to transformation their business.
Tags : business transformation, process improvement, process technology
     iOctane
By: AUXILIO, Inc.     Published Date: Apr 12, 2011
The white paper examines the greater value of continuous process improvement methodology and standardization of workflow for managing change in a patient care environment.
Tags : managed print services, healthcare, health care, mps, workflow, efficiency, improvement
     AUXILIO, Inc.
By: BP Logix     Published Date: May 24, 2011
Understand your business needs and how the leading solutions will help to meet those needs
Tags : bpm, process, process improvement, collaboration, workflow, business processes, sharepoint, bp logix
     BP Logix
By: Adobe     Published Date: Jan 31, 2013
In this report, Forrester Research gives you the tools and processes you need to act on digital customer experience improvements across touch points like websites, mobile phones, and tablets.
Tags : web experiences, adobe, digital experiences, forrester, mobile websites, mobile behavior, customer experience
     Adobe
By: Adobe     Published Date: Aug 22, 2013
This report gives customer experience professionals the tools and processes they need to act on digital customer experience improvement across touchpoints like websites, mobile phones, and tablets. Forrester recommends 10 tactics for evaluating digital touchpoints and determining customers' needs, proven and emerging methodologies for redesigning digital interactions, and best practices for ensuring that your digital experiences support your business objectives.
Tags : customer experience management, digital experiences, customer experience
     Adobe
By: Verint     Published Date: Apr 24, 2013
Commonwealth Bank of Australia, with over 1,000 branches and 50,000 employees was using spreadsheets to staff its branch network. When they looked to desktop process analytics from Verint they achieved major improvements in productivity and customer experience. Watch this case study to learn more about how desktop process analytics can use big data to help your organization.
Tags : case study, big data, organization, desktop process analytics, process management, analytics, workforce management
     Verint
By: IBM     Published Date: Feb 04, 2015
With IBM Business Process Manager on Cloud, you can initiate business process improvement more quickly with a ready-to-use, cloud-based environment and provide greater visibility and management of business processes.
Tags : business processes, ibm bpm, cloud-based environment, business agility, change management
     IBM
By: IBM     Published Date: Apr 07, 2015
IBM invites you to join us for an expert presentation and discussion of the methods and tools available to help Lean Six Sigma teams drive increased levels of efficiency, effectiveness and quality.
Tags : ibm, efficiencies, six sigma, quality, lean, reduce waste, variance, process improvement
     IBM
By: IBM     Published Date: May 28, 2015
IBM Blueworks Live was designed expressly to engage business users in process improvement.
Tags : data, sharing, process improvement, cloud
     IBM
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