nucleus

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By: SAP     Published Date: Apr 20, 2017
The ERP market continues to shift rapidly as adoption of cloud-based systems increases and vendors add capabilities. Check out the cutting edge of what vendors are bringing to market, and consider why SAP S/4HANA Cloud software is a leader in enterprise management, professional services, and marketing, as well as a private cloud deployment option.
Tags : nucleus, research, erp, technology, value, matrix, sap
     SAP
By: Vena Solutions     Published Date: Oct 29, 2018
Based on in-depth research and customer interviews, the annual Nucleus Research Value Matrix map out the corporate performance management (CPM) market landscape, evaluating vendors on a matrix contrasting usability and ease-of-use versus features and depth of functionality. Read or download the 2018 edition to uncover the most up-to-date CPM landscape, to find the best finance software solution for your needs, and to see why Vena led the pack in usability to land in the Leader quadrant for the third straight year.
Tags : nucleus research, cpm matrix, cpm technology value, cpm technology matrix 2018, excel replacement, financial planning, budgeting, forecasting, financial modeling, business modeling, finance what-if scenarios, financial close and consolidation, risk and audit management, erp data integration systems, adaptive insights, hyperion, anaplan, prophix, vena solutions
     Vena Solutions
By: Oracle     Published Date: Sep 02, 2016
Download this study to find out how cloud application projects deliver 2.1 times the ROI of on-premise ones.
Tags : cloud, cloud computing, roi, return of investment, cloud applications, crm
     Oracle
By: Oracle Commerce Cloud     Published Date: Feb 05, 2016
Batesville deployed Oracle Sales Cloud to replace an aging custom application that didn’t support managers’ need for greater visibility into the company’s evolving product mix. Nucleus found the deployment enabled Batesville to increase the productivity of sales people and managers and enable managers to have more visibility into the pipeline to increase coaching opportunities.
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     Oracle Commerce Cloud
By: SumTotal     Published Date: May 24, 2013
The Value Matrix is based on functionality and usability, the two core measures that Nucleus has found indicate an application’s ability to deliver initial ROI and, ultimately, maximum value over time. Leaders, Experts, Facilitators, and Core Providers are identified in this matrix. Discover how the current workforce management providers stack up in this streamlined and concise evaluation.
Tags : workforce management, streamline hr, workforce management solutions, sumtotal
     SumTotal
By: Brightcove     Published Date: Sep 17, 2014
Salesforce ExactTarget Marketing Cloud, a digital marketing company, adopted Brightcove’s Video Cloud to manage the development and publication of video content to its Web site through a custom video portal to increase user engagement and increase the amount of time users spend learning about the brand. Nucleus found that using Brightcove enabled ExactTarget Marketing Cloud to better leverage its online video presence to increase its engagement with users and more effectively manage its digital brand.
Tags : digital marketing, video content, online video presence, custom video portal
     Brightcove
By: Oracle     Published Date: Sep 21, 2016
In this white paper, learn how Oracle customers have transformed their finance operations and achieved significant reductions in close times and increases in manager productivity with Oracle’s Cloud based finance and accounting applications.
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     Oracle
By: Oracle     Published Date: Sep 21, 2016
The cloud ROI multiplier – the relative return on investment (ROI) delivered by cloud applications versus on-premise ones – is on the rise. In a recent analysis of Nucleus ROI case studies published in the past few years, Nucleus found that cloud application projects deliver 2.1 times the ROI of on-premise ones – up 24 percent since 2012.
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     Oracle
By: Genesys     Published Date: Feb 26, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use.
Tags : nucleus research, genesys purecloud, genesys, omnichannel, customer experience
     Genesys
By: Genesys     Published Date: Feb 27, 2018
PureCloud was designed to simplify the way you manage customer relationships. It’s powerfully simple, fast and intuitive. But you don’t have to take our word for it. Get a better look at the benefits and tools of Genesys PureCloud in a new report by Nucleus Research. For their study, Nucleus examined past and current customer experiences, breadth of functionality and results of use. From rapid cloud deployment to rolling software updates, PureCloud enables best-in-class customer experiences today and well into the future. Read the full report to learn more about: • PureCloud tools like automated omnichannel routing, social channel management, outbound dialing, integration with other software and analytics and reporting. • Benefits of the platform such as lower costs, increased flexibility, improved time to value, and better workforce optimization. • Current customer success stories and the future of PureCloud.
Tags : nucleus research, genesys purecloud, genesys, omnichannel, customer experience
     Genesys
By: Host Analytics     Published Date: Jun 09, 2017
The Nucleus 2017 CPM Value Matrix analyzed the market for CPM products, evaluated companies and ranked vendors based on what they believe are the most important attributes in allowing customers to gain maximum value from the solution: usability and functionality. Usability because Business users in the finance department need minimal involvement from IT, and are reticent to learn a drastically new system. Download the 2017 Nucleus Research to learn more.
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     Host Analytics
By: Oracle     Published Date: Sep 21, 2018
In a connected world content becomes the nucleus of business growth. Oracle provides scalable, secure solutions to help drive an organization’s digitalization efforts maximizing operation automation, machine learning, and cloud services.
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     Oracle
By: ServiceNow     Published Date: Sep 18, 2018
Worldpay deployed ServiceNow Performance Analytics to replace multiple data tools and promote the use of analytics throughout its organization for improved decision making. Nucleus found the project enabled the company to boost analyst productivity, while simultaneously increasing data accessibility and engagement for hundreds of additional employees. Download this case study to learn more
Tags : nucleus, research, worldpay, servicenow
     ServiceNow
By: Salesforce     Published Date: Nov 09, 2018
Field service managers are challenged to optimize resources and manage costs while delighting customers. A modern platform that provides field staff with a robust set of tools and capabilities (including offline), intelligent analytics, and the broader capabilities of the Salesforce platform (such as Einstein and IoT cloud) gave FSL customers the ability to not just cut costs but optimize their field service operations. All early adopters experienced productivity and efficiency savings; Nucleus expects that as they gain more maturity with FSL they will find clear correlations with increased customer satisfaction and increased field-service related revenues as well.
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     Salesforce
By: Salesforce     Published Date: Nov 26, 2018
Nucleus estimates that over 70% of companies using Customer Relationship Management (CRM) have not completely tied their systems to customer service. This report shows why they should. Learn how you can empower customer service to take advantage of untapped revenue opportunities. Key findings include: Customers interact with service five times more than sales Tying CRM to service empowers agents with critical customer information 80% of customers would be willing to buy from a service agent Empowered agents plus willing customers can generate greater upsell
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     Salesforce
By: Aspect Software     Published Date: Nov 06, 2014
Learn how Trupanion reduced ongoing IT costs while increasing staff utilization, sales and customer satisfaction. This case study and research conducted by Nucleus Research outlines how Trupanion, using Aspect’s hosted contact center, achieved a payback in five months and an average annual benefit that exceeds $1.3M.
Tags : aspect, trupanion, roi, return on investment, it costs, strategy, visibility, customer satisfaction, staff utilization, aspect unified ip, aspect workforce optimization
     Aspect Software
By: IBM Business Analytics     Published Date: Feb 15, 2011
Read the findings of Nucleus Research's study on the challenges associated with external reporting (including XBRL) and the benefits that Cognos FSR provides.
Tags : ibm, cognos, financial statements, productivity, reports, finance management, accounting, external reporting
     IBM Business Analytics
By: LogMeIn     Published Date: Jan 15, 2014
Nucleus found that the ease of use for end users and administrators led to increased adoption, improved business productivity, and IT efficiencies. Also, join.me’s low pricing relative to functionality resulted in significant cost savings.
Tags : logmein, join.me, conferencing, collaboration, support presentations, online collaboration, ease of use, increase adoption, business productivity, it efficiency, cost savings, it support, quality experience, communications server, conferencing vendors, traditional vendors, cloud-based collaboration, content developer
     LogMeIn
By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research guidebook to join.me
Tags : join.me, screensharing, conference meetings, customer service, customer support, guidebook to join.me
     LogMeIn
By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research guidebook to LogMeIn Rescue
Tags : logmein rescue, rescue guidebook, saas, management tools, remote control
     LogMeIn
By: LogMeIn     Published Date: Jul 18, 2014
A Nucleus Research case study on the experience on Rice Toyota using Rescue.
Tags : logmein rescue, roi case study, toyoate case study, customer support software, crm software
     LogMeIn
By: Salesforce.com     Published Date: Sep 16, 2013
Learn how the future of sales performance management is integrated with CRM and social collaboration and how this will help managers provide real-time coaching and motivation in context to drive better sales behaviors and, ultimately, better sales results. Download now.
Tags : sales performance management, crm, social collaboration, drive sales, nucleus research, best practices
     Salesforce.com
By: Oracle Corp.     Published Date: Oct 15, 2012
Download this assessment of Oracle Database Appliance from Nucleus Research, to discover the various compelling features of the appliance.
Tags : database appliance, sql, high availability, oracle
     Oracle Corp.
By: Skillsoft     Published Date: Jun 23, 2016
In the latest developments in technology for HCM, Nucleus sees an inexorable march to upend conventional approaches to on-the-job learning. Training scheduled around static variables such as regulatory policy or company initiatives, for instance, is one-dimensional. This type of learning will persist. The emergence of prescriptive analytics made possible by real-time data models, however, makes trigger-based, in-the-moment learning possible (Nucleus Research p199 – The coming mass extinction in HCM, November 2015). Further supporting this are social media–style user interfaces (UIs), which promote continual collaboration. It’s learning that happens whenever an employee needs it, not when the organization or law decrees it. Data across HCM prompts these triggers.
Tags : best practices, business optimization, business management, organization, talent management, technology
     Skillsoft
By: Salesforce.com     Published Date: May 14, 2013
CRM Market Evaluation by Nucleus Research. Get the CRM Technology Value Matrix that evaluates the usability and functionality of CRM solutions that support sales, marketing, and customer service for any-sized business.
Tags : crm technology, crm solutions, salesforce, social sales
     Salesforce.com
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