experience

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By: TIBCO     Published Date: Sep 02, 2014
In this Guide you will learn how predictive analytics helps your organization predict with confidence what will happen next so that you can make smarter decisions and improve business outcomes. It is important to adopt a predictive analytics solution that meets the specific needs of different users and skill sets from beginners, to experienced analysts, to data scientists.
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     TIBCO
By: IBM     Published Date: Nov 14, 2014
View this series of short webcasts to learn how IBM Platform Computing products can help you ‘maximize the agility of your distributed computing environment’ by improving operational efficiency, simplify user experience, optimize application using and license sharing, address spikes in infrastructure demand and reduce data management costs.
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     IBM
By: Dell and Intel®     Published Date: Aug 24, 2015
This business-oriented white paper summarizes the wide-ranging benefits of the Hadoop platform, highlights common data processing use cases and explores examples of specific use cases in vertical industries. The information presented here draws on the collective experiences of three leaders in the use of Hadoop technologies—Dell and its partners Cloudera® and Intel®.
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     Dell and Intel®
By: Dell and Intel®     Published Date: Sep 06, 2015
In conclusion, the retail experience has changed dramatically in recent years as there has been a power shift over to consumers. Shoppers can easily find and compare products from an array of devices, even while walking through a store. They can share their opinions about retailers and products through social media and influence other prospective customers. To compete in this new multi-channel environment, we’ve seen in this guide how retailers have to adopt new and innovative strategies to attract and retain customers. Big data technologies, specifically Hadoop, enable retailers to connect with customers through multiple channels at an entirely new level by harnessing the vast volumes of new data available today. Hadoop helps retailers store, transform, integrate and analyze a wide variety of online and offline customer data—POS transactions, e-commerce transactions, clickstream data, email, social media, sensor data and call center records—all in one central repository. Retailers can
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     Dell and Intel®
By: Hewlett Packard Enterprise     Published Date: Jul 29, 2019
As you strive to deliver the speed your business demands, this new whitepaper from IDC provides the latest insights about the trends and challenges of delivering IT services in the new hybrid cloud world. You’ll also learn the characteristics at the heart of the new hybrid cloud platforms and find out more about how the right solutions and the right partner enables an extension of the cloud experience across your business in a way that’s open, flexible, and hybrid by design
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     Hewlett Packard Enterprise
By: Spectrum Enterprise     Published Date: Aug 29, 2019
Clients are benefiting from a rapidly evolving fiber Internet landscape and the associated competition among providers. Choosing the right vendor from among the many vying for your business requires careful consideration of how each operates. Take into account, for example, expertise and experience, breadth of services and support and investment in infrastructure.
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     Spectrum Enterprise
By: Spectrum Enterprise     Published Date: Aug 29, 2019
Many businesses attempting to implement digital strategies are held back by subpar Internet connectivity. Networks with insufficient bandwidth and inconsistent performance cause a wide range of problems that prevent businesses from competing effectively. Such issues can range from unsatisfying online experiences for customers to unreliable connectivity for employees to the inability to run latency-sensitive applications and share large files. In short, their networks are delivering poor value that affects nearly all areas of their businesses.
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     Spectrum Enterprise
By: Shell U.K. Limited     Published Date: Sep 05, 2019
We harness Shell gas-to-liquids (GTL) technology to create high-purity process oils that open exciting opportunities for your products and operations. Conventional process oils are derived from crude oil, whereas Shell Risella X and Shell Ondina X are made from pure synthesis gas. That frees them from the impurities and large molecular variations found in mineral oils. Using GTL process oils could enhance your processes and final products to give you a competitive advantage. [478] Have you ever experienced product quality issues caused by variations in process oil batches? Do you need a low-viscosity process oil, but have concerns about the effect of volatiles on working conditions? Could you offer enhanced products if you had process oils with distinct characteristics, for example, an extremely narrow hydrocarbon distribution range? Our GTL process oils contain a high proportion of paraffinic hydrocarbons and are very pure, which provides key qualities for many applications. For in
Tags : shell, risella, ondina, process oils, gas-to-liquids, gtl, purity, pure
     Shell U.K. Limited
By: Stripe     Published Date: Aug 06, 2019
Payments is an increasingly strategic area of focus for enterprises, impacting market expansion, customer experience, business model evolution and, ultimately, revenue growth. As the role of payments in business strategy continues to expand, enterprises need secure, reliable and scalable infrastructure to underpin their transaction acceptance and processing capabilities. Stripe commissioned 451 Research to understand how large enterprise-scale merchants are thinking through their online payments infrastructure requirements. 451 Research surveyed 800 merchants across 8 countries, including a mix of business decision-makers from payments to finance to IT. KEY FINDINGS • 87% of mid- and large-sized businesses surveyed use the cloud as their dominant payments environment. • Nearly two-thirds of respondents using the public cloud for payments have seen improvements in security, innovation and uptime, while nearly three in five cited improved scalability. • Respondents using public-cloud-
Tags : payment security, platform as a service (paas), foreign currency transactions, fraud protection, payment solutions
     Stripe
By: Stripe     Published Date: Aug 06, 2019
Payments are essential to the success of marketplaces and platforms that connect buyers to sellers, where transactions are a critical component of customers’ satisfaction. Sellers seek fast and flexible payouts, while both sellers and buyers look for an integrated and seamless experience. With the increasing complexity of multi-party transactions on platforms, these expectations are difficult to meet. Stripe commissioned Forrester Consulting to conduct a Total Economic Impact™ (TEI) study and examine the potential return on investment (ROI) enterprises may realize by deploying Stripe Connect, an offering that allows marketplaces and platforms to accept payments from and send payouts to third parties. Forrester’s interviews with four existing Stripe clients and subsequent financial analysis found that an organization based on these interviewed organizations experienced benefits of $6.1 million over three years versus costs of $1.3 million, adding up to a net present value (NPV) of $4.
Tags : payment solutions, payment processing, pci compliance, platform as a service (paas), business payment solutions
     Stripe
By: Kustomer     Published Date: Aug 27, 2019
One of Away’s core values is being “customer-obsessed”. But Away’s customer service agents had to constantly switch between systems to get the information they needed. Learn how Kustomer enabled them to deliver best-in-class customer experience, in real time.
Tags : “customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
     Kustomer
By: Kustomer     Published Date: Aug 27, 2019
The modern-day customer expects their needs to be met immediately, no matter the channel. Drive meaningful customer relationships, increase revenue streams and improve operational performance, with omnichannel support.
Tags : customer service, customer support, customer experience, customer service software, “conversational commerce, omnichannel support, omnichannel customer service, omnichannel customer support
     Kustomer
By: Kustomer     Published Date: Aug 27, 2019
Your customers crave and deserve a stellar customer service experience. Learn three ways to deliver personalized support and earn lifelong brand loyalty.
Tags : “customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “personalized customer service”, “customer service personalization”, “personalized customer support”
     Kustomer
By: Kustomer     Published Date: Sep 13, 2019
To succeed in this new era of customer service, retailers must figure out how to personalize the way they connect with customers. Find out why personalizing your support strategy is crucial for your business — and how to do it.
Tags : “customer service”, “customer support”, “customer experience”, “customer service software”, “conversational commerce”, “streamlined customer support”, “streamlined customer service”, “streamlined customer experience”
     Kustomer
By: Intel     Published Date: Jul 17, 2019
Today, business is conducted in a fast-paced, on-demand, globally dispersed environment. Maintaining a competitive edge requires cohesive real-time collaboration. Mobile workers, partners, vendors, suppliers, and even customers expect to be able to work together seamlessly, both inside and outside the firewall. But delivering tools for high-quality collaboration is often challenging, due to the need for businesses of all sizes to support a wide range of personal and business devices. Mixing disparate devices with complex conferencing solutions often lead to frustrated employees, while businesses face a labor-intensive, costly endeavor without a high ROI. In addition, collaboration is evolving with businesses creating small "huddle" spaces and open workspaces that increase the demand for ubiquitous, effective conferencing. The Intel Unite ' solution is a fast, simple, cost-efficient way to deliver a more secure, manageable, high-quality collaboration experience. Whether you select the
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     Intel
By: Kindred Hospital Rehabilitation Services     Published Date: Jul 10, 2019
Rehab programs will experience a major infux of medically complex patients, including those with neurological conditions, in the coming decades. The drastic increase is being spurred by an aging population. For instance, stroke prevalence is expected to rise by 21% by 2030, and more than 1.2 million citizens are projected to have Parkinson’s disease. This leaves rehab leaders with one signifcant question: What can be done to prepare for the increase of medically complex patients? By evolving to meet the needs of this changing population, rehab programs can successfully meet the challenge, providing patients with the highest level of care while achieving greater performance standards. In this whitepaper, we’ll examine the three areas that drive the greatest impact on treating medically complex patients: • Clinical staff • Tech innovation • Patient and family member experience
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     Kindred Hospital Rehabilitation Services
By: Larsen & Toubro Infotech(LTI)     Published Date: Sep 17, 2019
US based automobile had multiple ServiceNow instances across multiple companies along with non-standardization of tools and processes. LTI helped in implementing end to end ServiceNow modules including ITSM, ITOM: Orchestration + Event Management thereby achieving high scalability in integrated processes across globe.
Tags : application management, artificial intelligence, b2b technology, cloud applications, cloud architect
     Larsen & Toubro Infotech(LTI)
By: Larsen & Toubro Infotech(LTI)     Published Date: Sep 17, 2019
US based Media & Entertainment giant had challenges in multiple integration of 3rd party tools. LTI helped in implementing end to end ServiceNow modules and integration of multiple 3rd party tools like Verizon, Sharepoint, Table API etc which thereby provided higher adoption of portal with enhanced user experience.
Tags : application management, artificial intelligence, b2b technology, cloud applications, cloud architect
     Larsen & Toubro Infotech(LTI)
By: Pure Storage     Published Date: Sep 13, 2019
Discover how to revolutionize processing performance, data intelligence, customer experiences, and GRC. The future of financial services will belong to those who can capture and capitalize on data. And it all begins with employing modern data strategies in four critical areas. Description You’ll learn how to: Leverage AI, machine learning and predictive analytics. Get scalable, high-speed access to vast amounts of data. Respond faster, become more competitive, and attract new customers.
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     Pure Storage
By: Pure Storage     Published Date: Sep 13, 2019
"Purchasers of enterprise storage have historically dealt with an upgrade cycle that was expensive, disruptive, inherently risky, and time-consuming and occurred roughly every three to five years. In 2015, Pure Storage challenged customer preconceptions about the enterprise storage upgrade cycle with the announcement of its Evergreen Storage. And Pure has continued to enhance Evergreen Storage over the years with new features that have increased its already extremely high customer experience performance. This IDC white paper assesses the impact Evergreen Storage has had on the enterprise storage industry and discusses the technical, financial, and business implications of the program from a customer point of view."
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     Pure Storage
By: Pure Storage     Published Date: Sep 13, 2019
It’s difficult to think of a force that’s having a more revolutionary impact on financial services than digitalization. It’s materially changing everything in this sector: the way processes work; the way services are offered; the customer experience; and the speed at which business is executed and where it happens.Digitalization is driving the innovation edge to exciting new horizons. A guide to accelerating digitalization while inverting IT spend.
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     Pure Storage
By: Nutanix     Published Date: Aug 22, 2019
Nutanix created hyperconverged infrastructure years ago because there was an urgent need for innovation within enterprise infrastructure. IT silos, management complexity, and gross inefficiencies were undermining the customer experience. It was time for a paradigm shift, which is why Nutanix melded webscale engineering with consumer-grade design to fundamentally transform the way organizations consume and leverage technology.
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     Nutanix
By: ServiceNow     Published Date: Aug 02, 2019
To meet rising demands, hospitals and acute?care facilities are turning to stronger workflow management solutions to ensure time and resources are where they need to be – focused on the patients they serve. Learn how hospitals are driving Better Patient Experiences Through Workflow Technology
Tags : servicenow, cost, time, resources, management, solutions, technology
     ServiceNow
By: Gigamon     Published Date: Jun 21, 2019
Accelerate your digital transformation journey by giving teams and tools the application visibility needed to monitor and secure modern digital applications. Download this whitepaper to learn how you can Isolate and extract application and component traffic across multiple tiers for monitoring, Provide application metadata to analytics tools, enabling faster detection of customer experience, application performance and security-related issues and send only relevant traffic to the appropriate tools to reduce load and increase effectiveness.
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     Gigamon
By: Gigamon     Published Date: Sep 03, 2019
Network operations teams can no longer ignore the application layer. Application experience can make or break a digital enterprise, and today most enterprises are digital. To deliver optimal performance, network operations tools must be application-aware. However, application-awareness in the network and security tool layer is expensive and difficult to scale. Enterprises can mitigate these challenges with a network visibility architecture that includes application-aware network packet brokers (NPBs). EMA recommends that today’s network operations teams modernize their approach with full application visibility. EMA research has found that network teams are increasingly focused on directly addressing security risk reduction, service quality, end-user experience, and application performance. All of these new network operations benchmarks will require deeper application-level visibility. For instance, a network team focused on service quality will want to take a top-down approach to perfo
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     Gigamon
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