back office

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By: Salesforce     Published Date: Nov 11, 2019
Learn how Mulesoft plus Salesforce drives sales. Customers who use Salesforce plus Mulesoft to provide a connected sales experience see: 3x faster order provisioning 26% increase in sale productivity 66% faster delivery time Download this white paper to get a closer look at how to connect CRM to your back office and drive sales.
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     Salesforce
By: CFA Institute     Published Date: Oct 07, 2019
Performance evaluation is coming of age. Once a narrow, back office role focused solely on crunching returns, it has become ever more integrated into the DNA of investment firms. Both internally and externally, performance evaluation adds value, helping senior management make key judgement calls where the difference between the right solution and the wrong solution is the difference between growth or decline. The performance analyst of the future will provide valuable input into nearly every area of an investment firm. What began as a mathematical task—calculating investment returns—is morphing into something much broader. The objective of performance evaluation today is determining what is behind the return being analyzed. What were the key drivers—allocation or selection? What risk was taken to achieve the return? Was it skill, or was it luck, that produced the return?
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     CFA Institute
By: Automation Anywhere APAC     Published Date: Apr 18, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
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     Automation Anywhere APAC
By: Hewlett Packard Enterprise     Published Date: Jul 19, 2018
"Enterprises depend on data to improve customer interaction, accelerate product development and run the back office. ?Is infrastructure complexity holding your applications back? ? Do your applications have instant access to data?"
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: Feb 12, 2018
Understand how infrastructure complexity slows down data delivery and why flash storage alone addresses less than half of slow downs. HPE makes the data center of the future available today. There are thousands of customers that can benefit from InfoSight predictive analytics within the HPE Nimble Storage and HPE 3PAR platforms. Enterprises depend on data to improve customer interaction, accelerate product development and run the back office.
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     Hewlett Packard Enterprise
By: Financial Force     Published Date: Dec 01, 2017
The #1 Accounting App on the Salesforce Platform. FinancialForce Accounting is a simple, yet powerful accounting application that is straightforward to learn, easy to implement and trouble-free to maintain. The perfect complement to Salesforce CRM, it brings back office data to the front, allowing companies to align sales, services and finance on a single cloud.
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     Financial Force
By: Workday France     Published Date: Aug 14, 2019
Alors que l'horizon économique demeure incertain, les DAF se tournent vers la technologie pour appuyer leurs décisions. Une étude récente de Hackett Group menée auprès de responsables financiers permet de distinguer 5 tendances digitales principales pour réduire les coûts et améliorer l'efficacité, notamment : • De meilleures analyses • Un back-office plus fiable • De nouvelles initiatives à valeur ajoutée • Découvrez comment la technologie peut mener votre entreprise sur la voie de la réussite en 2019.
Tags : workday, finance, tendance, digital transformation, hackett group, horizon économique
     Workday France
By: Automation Anywhere     Published Date: Feb 21, 2019
Automation Anywhere’s flagship product is Automation Anywhere Enterprise – a RPA platform offering a variety of tools to help organisations develop, operate and manage RPA bots that automate data entry, data gathering and other repetitive, routine tasks usually carried out as part of high-volume, repetitive work (for example, service fulfilment work in call centres, shared-service centres, and back-office processing environments). Automation Anywhere Enterprise bots can add value both in unattended (server-based, lights-out operation) and attended (desktop-based, interactive) deployment configurations. In this report, MWD Advisors digs deeper into the features and capabilities of Automation Anywhere’s product portfolio, analysing its fast-growth trajectory and highlighting large-scale implementations.
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     Automation Anywhere
By: EMC Converged Platforms     Published Date: Aug 25, 2015
In the past decade, information technology has evolved from an enabler of back-office business process to the very foundation of a modern business. IDC interviewed 16 EMC customers who had recently deployed VCE Vblock® systems. Results included: • 4.6X more applications deployed • 96% reduction in downtime • 4.4X faster app delivery • 41% less time keeping the lights on Download this white paper to learn how to leverage convergence to drive business agility to accelerate your pace of innovation, provide flexibility to meet new demands and continually reduce the costs of operations.
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     EMC Converged Platforms
By: ADP     Published Date: Jun 09, 2017
When you run a small business, you have to wear a hundred hats. As well as managing the day-to-day, you’ve got to get acquainted with a whole new world of paperwork and back-office administration. It’s not everybody’s strong suit, but traditionally it’s seen as the price of running a business.
Tags : business, payroll, employees, administration, back-office, adp
     ADP
By: Dell EMC EMEA     Published Date: Oct 31, 2019
Gone are the days when IT operated in a dark, back-office environment, where they had little to no impact on the business or the employees they serve. IT leaders now see themselves as fundamental pillars of the business, moving from simple IT operation to the more complex IT orchestration, where they are actively serving business needs. Whether that need is to improve employee productivity or enhance customer experience, IT is at the forefront. When it comes to enabling employees with new devices, IT leaders are embracing new, innovative strategies for device deployment to increase automation, improve self-service, and enhance their capacity for innovation. The best part? The technology and processes involved with this change are now mature enough to support this shift. If your organization is considering changing its device deployment strategy in the next five years, it’s time to revise that timeline, because the change is now necessary. Learn more about Dell solutions powered by In
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     Dell EMC EMEA
By: RSM US     Published Date: Feb 08, 2019
The term outsourcing can have a negative connotation, conjuring images of layoffs and relocating jobs to third parties in remote locations. However, outsourcing can take many forms, and finance and accounting outsourcing (FAO) does not always mean the displacing of the finance back office. Specifically, FAO leverages digital technology to complement and support the back office, streamlining processes while providing enhanced transaction processing, reporting and analytics capabilities. It also allows key resources to focus on strategy, analysis and decision-making.
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     RSM US
By: IBM APAC     Published Date: Sep 25, 2017
Today, SAP’s solution portfolio looks very different and addresses different business needs than the SAP of a few years ago. Instead of primarily managing back-office enterprise resource planning (ERP) processes such as finance and the supply chain, SAP is evolving into a new type of software company that’s poised to enable digital business. Numerous acquisitions — including leading eCommerce solution hybris and cloud solutions Ariba, Concur, and SuccessFactors — and a new platform strategy based on SAP Hana, an in-memory computing solution, mean that the SAP core is positioned to support real-time digital business in the era of connected everything.
Tags : digital transformation, architecture, business processes, best practices, customer engagement, employee engagement
     IBM APAC
By: Juniper Networks     Published Date: Oct 19, 2015
Interactive Data is a trusted leader in financial information, delivering a comprehensive set of products and services designed to meet the needs of the front, middle, and back offices at some of the largest and most well-known institutions around the world.
Tags : market, data, operations, scale
     Juniper Networks
By: Juniper Networks     Published Date: Aug 10, 2017
Interactive Data is a trusted leader in financial information, delivering a comprehensive set of products and services designed to meet the needs of the front, middle, and back offices at some of the largest and most well-known institutions around the world. These clients trust Interactive Data to help support their investment activities and operational workflow through a broad range of offerings.
Tags : interactive data, financial services, global network, market data, ethernet switches, low latency, it infrastructure
     Juniper Networks
By: CA Technologies EMEA     Published Date: Sep 11, 2018
The ‘80s Called… … And they don’t want their enterprise Project and Portfolio Management (PPM) tools back. If your Project Management Office (PMO) is still relying on the same or similar processes and systems used when neon and mullets were trending, it will never keep pace with today’s market demands or shifts in technology. Six-month deployment schedules and command and control models of yesteryear are actively being replaced with continuous delivery methods and practices like agile and lean—all in the interest of driving greater customer engagement.
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     CA Technologies EMEA
By: VMware     Published Date: Dec 10, 2018
It’s no secret financial services organizations own and operate legacy solutions. Some of these core processes are front and center, meeting customer needs; others are in the middle, supporting account handling operations; and still many more are in the back-office, handling data and managing analytics. The challenge for financial leaders is to ensure these traditional systems don’t prevent the delivery of great digital experiences now and into the future. To find out more download this eBook today.
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     VMware
By: Box     Published Date: Nov 06, 2019
Digital transformation is forcing businesses to rethink how collaboration and process occurs across their extended enterprise, blurring the definitions of “back office” and “front office.” It’s also making it increasingly important to get more value out of their content, while also addressing modern security and regulatory requirements. Although legacy enterprise content management systems helped manage the most sensitive content, they were never designed to accommodate the new mobile, highly agile business processes of the digital age. A new strategy is needed.
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     Box
By: Box     Published Date: Nov 07, 2019
Die digitale Transformation zwingt Unternehmen zu überdenken, wie Zusammenarbeit und Prozesse in ihrem erweiterten Unternehmen stattfinden, wobei die Definitionen für „Backoffice“ und „Frontoffice“ verschwimmen. Sie macht es auch immer wichtiger, mehr Wert aus ihren Inhalten herauszubekommen, während gleichzeitig auch moderne Sicherheits- und regulatorische Anforderungen thematisiert werden. Obwohl Altsysteme des Enterprise-Content-Managements geholfen haben, die sensibelsten Inhalte zu verwalten, wurden sie nie entwickelt, um den neuen mobilen, sehr agilen Geschäftsprozessen des digitalen Zeitalters Rechnung zu tragen. Eine neue Strategie wird benötigt.
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     Box
By: Cloud Sherpas     Published Date: Nov 06, 2015
Need unlimited storage for files, folders, backups and more? How about access to all your files, including Microsoft Office files, from any device? Google Drive for Work provides just that.
Tags : storage, google drive for work, google drive, sharing files, security, collaboration, drive
     Cloud Sherpas
By: Force.com     Published Date: Sep 05, 2012
Aligning the Core Back Office with the Social Front Office in Today's Connected World
Tags : best connected businesses, back office salesforce, technology, computing
     Force.com
By: Genesys     Published Date: Oct 16, 2013
Enterprise Workload Management gets the right work to the right person at the right time, eliminating the outdated manual distribution of work model. Enterprise Workload Management finally gives organizations the ability to correlate the work that customer service interactions create in the front office -- with the best resource within the organization required to complete that work in the back office. Enterprise Workload Management ensures that the highest priority work is being handled by the right resource, and gives managers real-time visibility into when the work will be completed, as well as reports that show the outcomes of the work. Customers get notified when an order or application is processed instead of waiting to hear or having to repeated call back. Employees get specific coaching and training plans based on the results of their work.
Tags : contact center, customer service, customer relationship management, technology, business process management, bpm, crm
     Genesys
By: FinancialForce     Published Date: Dec 01, 2017
The #1 Accounting App on the Salesforce Platform. FinancialForce Accounting is a simple, yet powerful accounting application that is straightforward to learn, easy to implement and trouble-free to maintain. The perfect complement to Salesforce CRM, it brings back office data to the front, allowing companies to align sales, services and finance on a single cloud.
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     FinancialForce
By: Automation Anywhere APAC     Published Date: Aug 15, 2019
Bancolombia is an award winning, full-service financial institution that provides banking services to customers in 12 different countries and is one of the 10th largest financial groups in Latin-America.With bots from Automation Anywhere, Bancolombia sifts through structured, semi-structured, and unstructured customer data to transform their BPM. Bots automate hundreds of processes and greatly increasing back office efficiency, saving Bancolombia a significant amount of time servicing customers. This has led to an increase in CSAT numbers and has created additional revenue streams.
Tags : rpa, roi, digital workforce, customer story
     Automation Anywhere APAC
By: CyberSource EMEA     Published Date: May 04, 2018
The digital economy is dramatically changing how consumers shop and interact with businesses. They expect a fast, convenient and highly secure digital experience. With the average company lifespan decreasing rapidly, merchants have to operate as a true digital enterprise to stay competitive and to stay in business. Payment and fraud management is no longer a back-office utility. It is a prime differentiator, critical to achieving competitive advantage, improving customer experience and reducing risk. Digital transformation is not simply a market buzz word. It is real. And those who don’t embrace it are in a position to lose. By 2020, eCommerce sales as a percentage of retail sales are forecast to be 12.4% compared to 8.0% in 2016, according to eMarketer. And engaging customers digitally across channels remains a top digital initiative. While there are several drivers of growth in the digital economy, none are more significant than the force of mobile and cloud technologies. Innovation
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     CyberSource EMEA
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