artificial intelligence

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By: Zendesk Ltd     Published Date: Sep 11, 2018
Customers have caught on that support interactions are getting better. When they reach out, they’ve come to expect an instant response that says “we’re here for you”. When they want information, it’s expected to be accurate, up-to-date, and easily accessible. Essentially, they come to expect efficiency during support interactions. As a result, businesses are becoming more cognizant of their self- service offerings. Customers want to be left feeling empowered; it’s even better when they can do so on their own. Self-service saves time for agents, cuts down on organizational costs, and leaves the customer with a positive outlook of a brand. This eBook delves into how AI can enhance your customer self-service offerings with automatically-generated knowledge bases, content cues for your service agents, and chatbots.
Tags : customer service, customer experience, artificial intelligence, chatbots, self-service
     Zendesk Ltd
By: Cognizant     Published Date: Oct 23, 2018
As financial services firms embrace digital, they need business assurance strategies that extend conventional quality assurance methods to address the nuances of emerging technologies such as blockchain and advanced artificial intelligence (AI). At the same time, they also need assurance that their strategies can accommodate changes in the ever-shifting regulatory landscape wrought by the acceleration of digital within the core of their businesses. This white paper explores how financial firms can excel in digital by holistically addressing the quality of business processes built on disruptive technologies while assuring compliance to regulations.
Tags : cognizant, finance, digital
     Cognizant
By: Cognizant     Published Date: Oct 23, 2018
A group of emerging technologies is rapidly creating numerous opportunities for life sciences companies to improve productivity, enhance patient care and ensure regulatory compliance. These technologies include robotic process automation (RPA), artificial intelligence (AI), machine learning (ML), blockchain, the Internet of Things (IoT), 3-D printing and augmented reality/ virtual reality (AR/ VR). This whitepaper presents a preview of five pivotal technology trends remaking the life sciences industry: AI and automation, human augmentation, edge analytics/ processing, data ownership and protection, and the intermingling of products and services.
Tags : cognizant, life sciences, patient care
     Cognizant
By: Cognizant     Published Date: Oct 23, 2018
Incorporating artificial intelligence into your business systems and processes is a journey unlike any other digital technology implementation. There is no utility AI. Every company must chart its own path to success. This white paper offers insights and recommendations to help organizations identify use cases, pilot and learn from them, and then repeat the process so AI becomes a key element in the organization’s continuous improvement.
Tags : cognizant, artificial intelligence
     Cognizant
By: Cognizant     Published Date: Oct 23, 2018
The implications of AI’s unique approach are profound: AI can learn by example rather than through brute-force programming; can understand human intention and emotions and act accordingly; and can handle extraordinarily complex relationships of data that are beyond the capability of human analysts working alone. AI can multiply what we currently do and take us to experiences we’ve never had before, at a speed and scale that will change entire industries. In these case studies, we’re pleased to present a range of real-world examples to guide your imagination. Here, you’ll find situations where companies like yours found AI to be part of the solution. These examples show how AI can enhance an existing application, workflow or process and reduce friction. This e-book presents how 10 organizations are using artificial intelligence to accelerate decision making, improve business processes, enhance user engagement, reduce costs and drive remarkable growth and profitability.
Tags : cognizant, artificial intelligence
     Cognizant
By: Here Technologies     Published Date: Sep 28, 2018
How do you keep people safe in a ‘once in a 1,000 years’ weather event? Hurricane Harvey was a category four hurricane which struck the coast of Texas, eastern Texas and southwestern Louisiana in August 2017. HERE was able to track the storm and accurately report more than 2,100 road closures and blockages in real-time helping people stay out of harm’s way. HERE is the world’s leading provider of traffic incident information to the automotive industry. This eBook shows how HERE’s deploys its people and artificial intelligence to gather the data, check it for accuracy and produce insights which keeps drivers safe.
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     Here Technologies
By: Workday     Published Date: Oct 11, 2018
Artificial intelligence (AI) and machine learning are redefining business analytics. But for HR, use cases can be much more complex. Learn five key steps to build a strong foundation for answering HCM questions today and position yourself to use AI in HR going forward.
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     Workday
By: TIBCO Software EMEA     Published Date: Sep 12, 2018
By processing real-time data from machine sensors using artificial intelligence and machine learning, it’s possible to predict critical events and take preventive action to avoid problems. TIBCO helps manufacturers around the world predict issues with greater accuracy, reduce downtime, increase quality, and improve yield. Read about our top data science best practices for becoming a smart manufacturer.
Tags : inter-company connectivity, real-time tracking, automate analytic models, efficient analytics, collaboration
     TIBCO Software EMEA
By: Gigaom     Published Date: Nov 14, 2018
Join us for this free 1-hour webinar from GigaOm Research to discuss how to assess, shore up, and advance your company’s analytics maturity.
Tags : looker, artificial intelligence, predictive analytics, business intelligence, analytics maturity, machine learning
     Gigaom
By: Cylance     Published Date: Jul 02, 2018
Artificial intelligence (AI) seems to be on everyone’s mind. It powers natural language recognition within voice-powered assistants like Siri and Alexa, beats world-class Go players, and enables hyper-targeted e-commerce and content recommendations across the web, as we see with Amazon and Netflix. But recently, AI has begun actively expanding its footprint within the enterprise. Executives are trying to more fully comprehend what AI is and how they can use its insights into their data to better capitalize on business opportunities. This additional information can enable engaging with customers more productively and efficiently, forming an edge against the competition. Read more in our AI survey summary.
Tags : artificial, intelligence, enterprise
     Cylance
By: Cylance     Published Date: Jul 02, 2018
SE Labs tested CylancePROTECT® in an offline environment against major threats that subsequently appeared in the wild. The test explores the product’s ability to prevent new threats from attacking endpoint systems successfully. CylancePROTECT contains technology designed to identify and block malware using what it claims to be an “artificial intelligence” (AI) model. This model can be updated over time. However, in this test we used the model created in May 2015 and did not permit further updates so that the software was unable to receive new models or edit the existing one. The test exposed systems protected by this older version of CylancePROTECT to very impactful threats discovered and reported widely after May 2015. In this way, the test shows to what extent the product was able to predict how future threats would appear. This “Predictive Advantage” (PA), the advantage that users of the product have against future adversaries, is presented in this report.
Tags : malware, predictive, test, response
     Cylance
By: Cylance     Published Date: Jul 02, 2018
The information security world is rich with information. From reviewing logs to analyzing malware, information is everywhere and in vast quantities, more than the workforce can cover. Artificial intelligence (AI) is a field of study that is adept at applying intelligence to vast amounts of data and deriving meaningful results. In this book, we will cover machine learning techniques in practical situations to improve your ability to thrive in a data driven world. With clustering, we will explore grouping items and identifying anomalies. With classification, we’ll cover how to train a model to distinguish between classes of inputs. In probability, we’ll answer the question “What are the odds?” and make use of the results. With deep learning, we’ll dive into the powerful biology inspired realms of AI that power some of the most effective methods in machine learning today. Learn more about AI in this eBook.
Tags : artificial, intelligence, enterprise
     Cylance
By: Cylance     Published Date: Jul 02, 2018
How did you choose your anti-malware solution? Did you put it through the same rigorous process as your other security solutions? Or, did you simply renew your current product licensing? Perhaps you went with something you had used at a previous job. Maybe you even went so far as to read a few product reviews and third-party test results or evaluations. But, did you test the anti-malware solution yourself? In this book, we explain how artificial intelligence (AI) can help your enterprise combat malware threats in a more preventative, proactive, and radically better way than legacy anti-malware products. We explain why you shouldn't just believe a vendor's marketing. Instead, you should test different solutions for yourself, just as you would with any other major security investment. Read more in this eBook.
Tags : anti, malware, testing, generation, data, security
     Cylance
By: Cylance     Published Date: Jul 02, 2018
VolitionRx Limited is a multi-national company which develops new ways to detect cancer. Their ideal product needed to be reliable, efficient, and easily manageable for their modestly-sized IT department. Additionally, the solution had to be readily deployable to their operations in four separate countries. According to Daniel Halter, Group IT Manager at Volition, traditional antivirus vendors were “offering the same old solution only slightly jazzier. The model they were offering, although new, was and is the same thing that has been around for a while.” Daniel also stated that Volition had little time to determine which vendors are “selling the truth and which ones are selling the dreams.” Seeking an ideal match, Daniel reached out to Khipu Networks for their security recommendation. Khipu Networks suggested CylancePROTECT®, Cylance’s artificial intelligence endpoint security product. Read the full case study to learn about the results Cylance was able to deliver.
Tags : volitionrx, cyber, security, data
     Cylance
By: Cylance     Published Date: Jul 02, 2018
Artificial intelligence (AI) technologies are rapidly moving beyond the realms of academia and speculative fiction to enter the commercial mainstream, with innovative products that utilize AI transforming how we access and leverage information. AI is also becoming strategically important to national defense and in securing our critical financial, energy, intelligence, and communications infrastructures against state-sponsored cyberattacks. According to an October 2016 report issued by the federal government’s National Science and Technology Council Committee on Technology (NSTCC), “AI has important applications in cybersecurity, and is expected to play an increasing role for both defensive and offensive cyber measures.” Based on this projection, the NSTCC has issued a National Artificial Intelligence Research and Development Strategic Plan to guide federally-funded research and development. The era of AI has most definitely arrived, but many still don’t understand the basics of this im
Tags : artificial, intelligence, cybersecurity, machine
     Cylance
By: Cylance     Published Date: Jul 02, 2018
The 21st century marks the rise of artificial intelligence (AI) and machine learning capabilities for mass consumption. A staggering surge of machine learning has been applied for myriad of uses — from self-driving cars to curing cancer. AI and machine learning have only recently entered the world of cybersecurity, but it’s occurring just in time. According to Gartner Research, the total market for all security will surpass $100B in 2019. Companies are looking to spend on innovation to secure against cyberthreats. As a result, more tech startups today tout AI to secure funding; and more established vendors now claim to embed machine learning in their products. Yet, the hype around AI and machine learning — what they are and how they work — has created confusion in the marketplace. How do you make sense of the claims? Can you test for yourself to know the truth? Cylance leads the cybersecurity world of AI. The company spearheaded an innovation revolution by replacing legacy antivirus software with predictive, preventative solutions and services that protect the endpoint — and the organization. Cylance stops zero-day threats and the most sophisticated known and unknown attacks. Read more in this analytical white paper.
Tags : cylance, endpoint, protection, cyber, security
     Cylance
By: Cylance     Published Date: Jul 02, 2018
Fileless attacks surged in 2017, largely due to their ability to bypass traditional antivirus solutions. Last year was host to several fileless malware victories. OceanLotus Group infiltrated Asian corporations during Operation Cobalt Kitty, and conducted nearly six months of fileless operations before detection. Ransomware hall-of-famers Petya and WannaCry both implemented fileless techniques in their kill chains. Every major player in information security agrees that fileless attacks are difficult to stop, and the threats are growing worse. Abandoning files is a logical and tactical response to traditional AV solutions which have overcommitted to file-intensive and signature-based blacklists. What can security solutions offer when there are no infected files to detect? How will a blacklist stop an aggressor that only uses legitimate system resources? The security landscape is changing and the divide between traditional AV products and next-generation security solutions is growing wider by the day. Cylance® has built a reputation on security driven by artificial intelligence and provides a frontline defense against fileless malware. This document details how Cylance protects organizations.
Tags : malware, predictive, test, response
     Cylance
By: Cylance     Published Date: Aug 22, 2018
Artificial intelligence (AI) is a security industry term that is now so broadly and loosely applied, it's become almost meaningless. Now that every product boasts AI capabilities, security decision makers are becoming cynical, even in the face of the most exciting innovation shaping cybersecurity today.
Tags : security, solutions, industry, artificial, intelligence
     Cylance
By: Group M_IBM Q418     Published Date: Sep 10, 2018
Businesses are struggling with numerous variables to determine what their stance should be regarding artificial intelligence (AI) applications that deliver new insights using deep learning. The business opportunities are exceptionally promising. Not acting could potentially be a business disaster as competitors gain a wealth of previously unavailable data to grow their customer base. Most organizations are aware of the challenge, and their lines of business (LOBs), IT staff, data scientists, and developers are working to define an AI strategy. IDC believes that this emerging environment is to date still highly undefined, even as businesses must make critical decisions. Should businesses develop in-house or use VARs, systems integrators, or consultants? Should they deploy on-premise, in the cloud, or in some hybrid form? Can they use existing infrastructure, or do AI applications and deep learning require new servers with new capabilities? We believe that many of these questions can be
Tags : 
     Group M_IBM Q418
By: SAS     Published Date: Aug 28, 2018
Machine learning systems don’t just extract insights from the data they are fed, as traditional analytics do. They actually change the underlying algorithm based on what they learn from the data. So the “garbage in, garbage out” truism that applies to all analytic pursuits is truer than ever. Few companies are already using AI, but 72 percent of business leaders responding to a PWC survey say it will be fundamental in the future. Now is the time for executives, particularly the chief data officer, to decide on data management strategy, technology and best practices that will be essential for continued success.
Tags : 
     SAS
By: SAS     Published Date: Oct 03, 2018
Fraudsters are only becoming smarter. How is your organization keeping pace and staying ahead of fraud schemes and regulatory mandates to monitor for them? Technology is redefining what’s possible in fighting fraud and financial crimes, and SAS is at the forefront, offering solutions to: • Protect from reputational, regulatory and financial risks. • Reduce the cost of fraud and financial crimes prevention. • Gain a holistic view of risk across functions. • Include cyber events in regulatory report filings. In this e-book, learn the basics in how to prevent fraud, achieve compliance and preserve security. SAS fraud solutions use advanced analytics and artificial intelligence to help your organization better detect and prevent fraud. By applying analytics and powerful machine learning on a unifying platform, SAS helps organizations around the globe detect more financial offenses, reduce false positives and run more efficient investigations.
Tags : 
     SAS
By: Entrust Datacard     Published Date: Mar 20, 2017
As digital business evolves, however, we’re finding that the best form of security and enablement will likely remove any real responsibility from users. They will not be required to carry tokens, recall passwords or execute on any security routines. Leveraging machine learning, artificial intelligence, device identity and other technologies will make security stronger, yet far more transparent. From a security standpoint, this will lead to better outcomes for enterprises in terms of breach prevention and data protection. Just as important, however, it will enable authorized users in new ways. They will be able to access the networks, data and collaboration tools they need without friction, saving time and frustration. More time drives increased employee productivity and frictionless access to critical data leads to business agility. Leveraging cloud, mobile and Internet of Things (IoT) infrastructures, enterprises will be able to transform key metrics such as productivity, profitabilit
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     Entrust Datacard
By: Hewlett Packard Enterprise     Published Date: Jul 18, 2018
"Managing infrastructure has always brought with it frustration, headaches and wasted time. That’s because IT professionals have to spend their days, nights and weekends dealing with problems that are disruptive to their applications and organization and manually tune their infrastructure. And, the challenges increase as the number of applications and reliance on infrastructure continues to grow. Luckily, there is a better way. HPE InfoSight is artificial intelligence (AI) that predicts and prevents problems across the infrastructure stack and ensures optimal performance and efficient resource use. "
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     Hewlett Packard Enterprise
By: Hewlett Packard Enterprise     Published Date: May 04, 2018
Managing infrastructure has always brought with it frustration, headaches and wasted time. That’s because IT professionals have to spend their days, nights and weekends dealing with problems that are disruptive to their applications and organization and manually tune their infrastructure. And, the challenges increase as the number of applications and reliance on infrastructure continues to grow. Luckily, there is a better way. HPE InfoSight is artificial intelligence (AI) that predicts and prevents problems across the infrastructure stack and ensures optimal performance and efficient resource use.
Tags : 
     Hewlett Packard Enterprise
By: Cisco EMEA Tier 3 ABM     Published Date: Mar 05, 2018
Advanced Technology is having a growing impact on our everyday lives. Adoption of advanced technologies and virtual assistants such as Amazon Echo and Google Home are becoming more mainstream in homes. Meanwhile organizations worldwide are increasingly looking at how to implement similar technologies to improve productivity, speed workflows, and increase collaboration among employees, business partners, and even customers. To date, little is known about perceptions of technologies such as artificial intelligence (AI) and virtual assistants in the workplace and how they will impact how we work in the future.
Tags : technology, customers, enterprise, business
     Cisco EMEA Tier 3 ABM
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